francoisw
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PS6000 eth0 will only connect at 10 or 100 Mb/s

We have two EQL PS6000 running firmware 5.1.2. Today both eth0 interfaces dropped down to 100Mb/s. I've moved the interfaces to different ports and played around with the port speeds on the switches. eth0 refuses to connect at any speed except 10 or 100Mb/s.

Any advice would be greatly appreciated. 

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13 Replies

Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

When you say "both eth0" did you try failing over to the other CM?   When did you upgrade to 5.1.2?  

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francoisw
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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

Forgot to mention that we are running 2 EQL in a group, so the eth0 ports on both EQL SANs are stuck at 10/100. I have not done a failover as this is a live environment and our next maintenance window is only at the end of Jan.

We upgraded to 5.1.2 last year.

- f

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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

Actually I just re-read your first message.  You did say two members.  

Sounds like an environmental issue then still.   Odds that two CM fail at same time in same way is not likely.

What kind of switches are you using?

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francoisw
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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

I am using 2 M6348's. I've moved ports etc with no luck. All the ports are setup exactly the same.

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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

What's the FW on those chassis switches?   Make sure it's current.  

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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

Good day.

I'm having the same problem after upgrading form 5.07 to 5.1.2 yesterday...

both eth0 interfaces dropped down to 100Mb/s

The only way to operate at 1 Gb storage was turn off the PS6000, unplug the network cable, turn on the storage and re-connect the network cable after 1 or 2 minutes.

Now the network is connected to 1 Gb.

It seems that restarting storage with the cables connected the network link remains at 100 Mbps full duplex.

I still have the report opened with a Dell tech.

I think it's a nasty bug in the firmware.

I will let you know.

( tested with two switch cisco catalyst 3750g and a 3com 4200g, so it's not a switch problem )

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PS6000user
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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

I am also having the same issue, new install, first thing to do was upgrade the firmware, eth0 only connects to 100Mbps, tried shutting down, unplugged the network cable, turned back on, then connected the network cables, still detecting 100Mbps.

I am using a dedicated management network.

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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

For anyone having this issue, please open a support case if you haven't already done so.  

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francoisw
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Re: PS6000 eth0 will only connect at 10 or 100 Mb/s

Logged a call with Dell, seems to be an issue with the 5.1.2 firmware. They sent me the 5.2.0 firmware which should solve the problem.Will keep you updated.

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