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SAN HQ EXE error
Hi
I downloaded SANHQ3.4 from dell website and trying to install on Win2012 R2 server and the moment I do a run as admin and kick the install it errors out saying," The application has failed to start because its side-by-side configuration is incorrect. Please the application log .............."
I did look at the application logs and also ran sxstrace.exe but it generated a garbage txt file of like 192KB's.
Rest all exe's are able to run just fine.
Thanks
dwilliam62
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November 21st, 2018 14:00
Hello,
I've not seen that error before with SANHQ. I did find this article from MS about that error.
https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-error-the-application-has-failed-to/5c6a015e-4162-491d-b7d9-f3b13612e304?auth=1
From the article:
This error may happen due to system file corruption or Visual C++ redistributable package corruption. I suggest you to follow the below given methods:
Method 1:
Kindly download and install Microsoft Visual C++ 2013 Redistributable Package from below given link and check if it helps:
Visual C++ Redistributable Packages for Visual Studio 2013
http://www.microsoft.com/en-in/download/details.aspx?id=40784
Method 2:
I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:
If no corrupted system files were found in the previous state, then I suggest you to try the following steps:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
You might also try it on a different server.
Regards,
Don