Spare disk on PS4000 is showing offline

[OpenWideOutsourcing]

Hi,

We have two spare disks in a PS4000 raid. One is marked "spare" and the second became "offline" without any errors.

ven-1a34-group1> member select ven-1a34-san1 disk select
ven-1a34-group1(member_ven-1a34-san1 disk_15)> show
______________________________ Disk Information _______________________________
Slot: 15                               Status: offline                        
Model: Hitachi HUA722010CLA330         Revision: JP4OA3KA                     
Size: 931.51GB                         Errors: 0                              
Rpm: 7200                              SectorSize: 512                        
Health: ok                                                 

Do you think the "offline" disk will go online automatically if the the other one fail ?

regards.

[dwilliam62]

Hello,

 No that does not look correct.  It should show as SPARE

disk sel 23 show
______________________________ Disk Information _______________________________
Slot: 23
Status: spare
Model: ST33000650SS
Revision: RE12
Size: 2.73TB
Errors: 0
Rpm: 7200
SectorSize: 512
Health: ok

Either that is not a valid EQL array drive or failed at some point and was marked as invalid.

 Regards,

Don

[OpenWideOutsourcing]

Thank you for your reply.

We'll try to replace it with a new disk.

Regards,

[dwilliam62 · Accepted solution]

Hello, 

 You are very welcome.  Check the array events screen for any messages when you insert the new spare. 

 Regards,

Don