Hello community friends!
I am having an issue connecting to the serial port on our dell Equal Logic PS6000. I have a laptop that only has USB ports. So, I took this double-sided female serial cable and connected one end to the back of the male serial port on the SAN but since my laptop only has USB I had to purchase a serial to USB adapter that would plug into the other end of the cables female port.
I tried to connect to putty using the proper serial connections settings (below) but the only thing that comes up is a blank terminal. I pressed enter from within the terminal but still nothing. I even rebooted the SAN and reconnected during a reboot but the boot screen does not come up at all. Could I be using the wrong cable? Should I purchase a cable that is female to USB and try again? I just feel like something small is missing.
Serial line: COM3
Speed (baud): 9600
Data bits: 8
Stop bits: 1
Flow control: XON/XOFF
I think that your Radio Check RS232 use a different wiring as the standard EQL serial cable. Its the same cable which is included with every older Dell PowerConnect Switch..... we have 100 of these laying around.
Yes.. i also use a USB->RS232 Adapter and today i need a USB-C->USB first 🙂
Your 9600, 8,1,n are right. I can confirm that both CM of a EqualLogic returns output even if you connected to the standy CM.
So i suggest to
- use a different RS232 cable
- try your USB Adapter on a Switch, UPS or something different first so you can sure than you have installed the right Driver on Windows for your adpater!
Additionally, Flowcontrol on serial port must be set to NONE, no XON/XOFF.
Depending on number of arrays, and other devices list switches with serial ports, you might want to investigate buying a small serial mux. Then you can plug right into RJ45 serial port and access both controllers from the network. Makes like much easier. Especially when doing firmware upgrades. I prefer monitor both active and passive CMs at same time. That's just my preference.