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Unable to upgrade EqualLogic HDD Firmware Upgrade from KD03 to KD0A on PS6000

I can't seem to get the PS6000 to update all the HDD to the recommended Firmware. I followed all instructions for running the upgrade HDD from KD03 to KD0A. This only worked on the PS6500, upgrading 48 HDDs. The members are in the same pool. All the pool members are in the same group. The HDDs in the PS6000 that need to be updated are identical to the HDDs in PS6500. Is there a method to determine, if the PS6000 HDD were even checked for needing the upgrade? How do I force the firmware onto the PS6000 specifically for the drives that need the upgrade?
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Moderator
Moderator

Re: Unable to upgrade EqualLogic HDD Firmware Upgrade from KD03 to KD0A on PS6000

To check what disks you have in each member use the following:

Login to the group IP via telnet/ssh

at the group name prompt type:

grpname>member select member_name

show disk

or

show disk #

In order for the KD0A update to work the disks need to be of the following:

Seagate 7200 RPM SATA ST32000644NS (2 TB)

Seagate 7200 RPM SATA ST31000524NS (1 TB)

Seagate 7200 RPM SATA ST3500514NS (500 GB)

If the PS6000 doesn't have theses disks, its ok to run array members with different disk FW levels.

Also are both members at the same version of the Array Firmware, is so what version?

-joe

-Joe

Social Media and Community Professional
#IWork4Dell
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Re: Unable to upgrade EqualLogic HDD Firmware Upgrade from KD03 to KD0A on PS6000

Also, post any error messages you are getting in the event log

-joe

-Joe

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

Follow me on Twitter: @joesatdell 

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Re: Unable to upgrade EqualLogic HDD Firmware Upgrade from KD03 to KD0A on PS6000

I had to call Dell for this answer.

Do not connect to the Group configuration group IP. This will only update the first attached Array member.

In my case it ended in .50 .

In the group manager application. Click on the Array member. The ethernet port0 is where you want to FTP the BINARY HDD update file. In my case this ended with .65) . After uploading the file in binary mode to the Array member, then SSH to the same Array member's ethernet port0 IP address. Now you should be able to update the PS6000 HDD that are upgradable.

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Moderator
Moderator

Re: Unable to upgrade EqualLogic HDD Firmware Upgrade from KD03 to KD0A on PS6000

The drive firmware update instructions do mention to repeat the *.bin file copy on each group member containing the drive type that requires the update (step 2).  Once copied you open a telnet/ssh connection to the "IP address of the array" (eth0 is typically used).

Glad to hear you are all set now!

-joe

-Joe

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

Follow me on Twitter: @joesatdell 

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