2 Bronze

Wipe drives before selling

We are going to sell our two used EQL 5000 and want to make sure nothing can be restored by the new owner. Will you please give me some advice whats the best way to make sure no restore is possible?

Thanks in advance!

0 Kudos
3 Replies

Re: Wipe drives before selling

If you open a support case they can provide you with a CLI command to write zeros to the disk.  

FYI:  When you sell these arrays, the software license is not automatically transferred to the purchaser.  They will need to have the array re-certified and purchase a support contract as well.

Dell Warranty and service docs are available here: www.dell.com/warranty

Pertinent section Warranty:

This Limited Warranty applies only to Products sold by the Company or their authorized resellers. This Limited Warranty is void if the Product is transferred to anyone other than the end user of record as shown in the Company's sales records.

Pertinent section in Pro Support Service agreement:

Transfer of Service. Subject to the limitations set forth in this Service Description, Customer may transfer this Service to a third party who purchases Customer’s entire Supported Product before the expiration of the then-current service term, provided Customer is the original purchaser of the Supported Product and this Service, or Customer purchased the Supported Product and this Service from its original owner (or a previous transferee) and complied with all the transfer procedures. A transfer fee may apply. Notwithstanding the foregoing provisions, service agreements and software licenses for Dell EqualLogic products are not transferrable. Customers wishing to transfer ownership of Dell EqualLogic products should advise any potential transferee to contact Dell at eqlx-customer-service@dell.com to discuss possible transfer of license, warranty and/or service for the Supported Product(s). Additional terms, conditions and fees may apply to any such transfer, and Dell may, in its sole discretion, refuse to allow any such transfer for any reason or no reason.

EULA is available here:  www.dell.com/.../policy

Pertinent section

The Company hereby grants to Customer a nonexclusive, nontransferable license to install and use the Software solely for Customer's ordinary internal business purposes and solely for Software's intended use in conjunction with Product. The Software is in use if it is loaded on the Product or any computer's permanent or temporary memory. Customer may make one copy of the Software for archive and security backup purposes only. You must include on any backup copy all copyright and other notices included on the Software as supplied by the Company. Installation on a network server for the sole purpose of your internal distribution of the Software is permitted so long as all arrays are properly licensed Products to which the Software is distributed. All rights not expressly granted to Customer in this Agreement are reserved by the Company. There are no implied rights. Unless otherwise indicated on the sales quotation, this License is perpetual (subject to termination pursuant to Section 6 below).

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

Re: Wipe drives before selling

A good first step, is to reconfigure the arrays with new group info.   Create a RAIDset, I.e. R10.   Once it finishes, then reset it again.   That will overwrite the disks as well.

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

7 Gold

Re: Wipe drives before selling

And if you still feel uncomfortable, once it's a raid 10, create a volume for the max size, assign it to a system and let it do a full destructive wipe with specific software that can do this. Typically DNAB (can Google this) would be suggested, but I doubt that that has an iSCSI initiator, so you'll have to use some software that you install on the host OS or use native capabilities (e.g. in linux, you could use how-to.wikia.com/.../How_to_wipe_a_hard_drive_clean_in_Linux).

Member since 2003

0 Kudos