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August 24th, 2017 06:00

Critical Alert Message For MDS....

User-Supplied Information

   Name:

   Title:

   Company:

   Phone:

   Cell phone:

   Pager:

   Email:

   Fax:

   Additional info:

  

   Summary

   Node ID: MD-01

   Event Error Code:

   Event occurred: Aug 24, 2017 10:28:40 AM

   Event Message: The persistent monitor running on Host (Hostname) can now reach the indicated Storage Array.

   Event Priority: Critical

   Component Type:

   Component Location:

  

 

Moderator

 • 

6.9K Posts

August 25th, 2017 08:00

Hello thabo.makhalanyane,

Do you have an MD3xxx system? Also, what is the complete error that you received as what you posted isn’t providing any information?

Please let us know if you have any other questions.

August 29th, 2017 04:00

Good day Sam

Thats correct, this is a MD3200i.

We get these messages on a daily basis, I copied and pasted the message as received, the worrying thing is there is no clear message to indicate what could the critical issue be.

Regards

Moderator

 • 

6.9K Posts

August 29th, 2017 14:00

Hello thabo.makhalanyane,

Can I get you to provide me with a support bundle? That will provide me with the information that is needed so that I can look deeper into your issue. I will send you an email as to where you can send the logs.

Please let us know if you have any other questions.

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