I need to download some firmware for a drive that I have replaced. Its a PS3900 and the replacement drive has firmware 0006 and I need XRS0 installed on it. I didn't find the firmware on the support site.
YES the replacement drive is the same model as the original drive. ST3300655SS is the model number.
I’m sorry to say, but it looks like that update isn’t available (at least not on the support site). You will need to open a case with EqualLogic. Before you do, run a set of diags on both the group lead, and this member.
If the array is still under support, they can either find the update, or ship you a drive with the firmware installed.
Added: 10-15-13 @10:08PM. If the drive was not Dell purchased, then most likely the disk will not be covered under your support coverage for this array.
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