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Error updating Firmware on PS-100E Array

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Hi Team,

I have two PS-100E arrays. I have successfully updated one array from 3.3.1 to 4.0.7 using ftp and serial cable. However I am unable to update the second array. I can copy the .tgz up ok: This is an ls:

ftp> ls
200 PORT command successful.
150 Opening ASCII mode data connection for 'file list'.
usr
MgmtExec.core
MgmtExec.1.core
VolExec.1.core
kit_V4.0.7-R94173_4244411.tgz
sumo0310.bin
226 Transfer complete.

However when I connect in via serial to run the udpate this is the error I get

12:40:39 Updating from kit file "kit_V4.0.7-R94173_4244411.tgz"
12:40:39 Unpacking kit file and verifying integrity.
tar: couldn't write to file eqlstor.gz : No space left on device
12:40:43 Update kit has a checksum error. Update aborted. Copy a new kit to the array.
awk: cmd. line:2: (FILENAME=- FNR=76) warning: error writing standard output (No space left on device)
UKESMINTD01> 216:0:logevent:12-Jun-2013 12:40:43.190001:logevent.c:242:ERROR:30.4.1:Array firmware update from version V3.3.1 to  failed. Reason: Update kit has a checksum error.  Update aborted.  Copy a new kit to the array..

I have removed the .tgz with ftp and rebooted array. I have downlowded and copied up a new file several times, as well as rebooting the array to no effect. I am not sure how or what to delete to create more space

This is the ls from the array that updated successfully. It has different contents from the problomatic one above.

150 Opening ASCII mode data connection for 'file list'.
usr
netmgtd.core
MgmtExec.1.core
226 Transfer complete.

It's probably something obvious, how can I create more space?

Thanks

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Re: Error updating Firmware on PS-100E Array

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You transferred the kit in "ASCII" or text mode.   You need to use BINARY mode.   Delete that kit file, then type BIN before starting the transfer again.

Also, yes, you need to delete those two core files.  This will free up the space you need.

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Re: Error updating Firmware on PS-100E Array

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You transferred the kit in "ASCII" or text mode.   You need to use BINARY mode.   Delete that kit file, then type BIN before starting the transfer again.

Also, yes, you need to delete those two core files.  This will free up the space you need.

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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Re: Error updating Firmware on PS-100E Array

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In both cases I typed BINARY before ftping. I will delete the .core files and try again. Thanks

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Re: Error updating Firmware on PS-100E Array

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Deleting the core files worked. Thanks!

What are those .core files?

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Re: Error updating Firmware on PS-100E Array

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When a service has an a problem and aborts, it will leave a "CORE" file that contains information about what was happening at the time.  This provides the developers with the info needed to fix it.

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