Unsolved
This post is more than 5 years old
2 Posts
0
1162
Media Changer for TL4000 does not appear in 2012R2 Device Manager
Having an issue w TL4000 and Windows 2012 connected via QLOGIC FC. I installed the latest drivers (ran install_nonexclusive of 7NH5M, v A10) but only see 1 tape drive (there are 2) and no medium changer. Confirmed the TL4000 is in random mode. How do I get the medium changer to show up?? Can't configure into BackupExec until I get past this issue. Thanks in advance for any assistance.
Was going to try 6GCC2 (vA13) but not sure whether to try dpf or _no_dpf
Thanks again in advance.
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
June 12th, 2017 13:00
Hello skitzes,
Was your TL4000 seen before on the server or is this a new install? On your TL4000 are there any error codes listed? On your TL4000 have you selected one of the drives to be a control path or no? Which Qlogic card do you have your TL4000 connected to?
Please let us know if you have any other questions.