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RomeoCastro
Copper

Authentication password

hello there any one can help me?

im having problem w/ my dell laptop N5030 inspiron

when i turn on the computer theres a message appear

this computer system is protected by a password authentication system

you cannot access the data on this computer w/out the correct password

what is the best solution for this problem?

 

thanks....

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3 Replies
ejn63
Diamond

Re: Authentication password

You will need to call Dell and verify your ownership of the system.  

If the system is out of warranty, there's a charge for the call.

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RomeoCastro
Copper

Re: Authentication password

any other suggestion?

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ejn63
Diamond

Re: Authentication password

The only other alternative is to replace the mainboard.

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