Can't find drivers for: "Broadcom USH w/swipe sensor" and "USB Smart Card Reader"

The USH driver, along with all other drivers Dell supplied for the computer, is here:  Drivers for E6400.  You will find the USH driver in the Security menu item.

I'm not sure about the SmartCard reader.  There are at least two or three companies that supply supporting software for these.  Was the SmartCard reader ordered with the E6400?  If so, you should have a CD for it.  If you didn't order it from Dell you won't be able to find the software on the Dell page.

Edit:  Oops!  Should have looked in Applications.  The Dell Control Point drivers are in that heading and should handle the Reader and the USH.  The file in Security is firmware for the USH.

Sorry but that is not the driver, it is the firmware for the hardware.  If the drivers are not running the device the firmware update sure is not going to work.  Where are the drivers to run the hardware?

I realized that nearly 3 months ago now.  Look in the Applications heading.  The driver and the application manager are located there.  Driver file is #5 in the list.

This is getting annoying... I've tried 2 versions of dells drivers on windows XP Pro SP3 (including the one posted above) and this this keeps coming up with an error on install...  A solution would be greatly appreciated.   *head banging against wall*

This should work for The E6400 and E6500.

support.dell.com

Download Drivers

Make sure you select the correct operating system since it usually defaults to Vista you have to manually select windows XP.

Download "Dell ControlPoint Security Driver Pack A15 R254256 (current versoin as of March 16, 2010)

When running the installer make sure everything is checked. Even though I dont have a fingerprint reader I had to check "fingerprint reader" on the installer to install the driver for "Broadcom USH" in Device manager.

YOU NEED TO DOWNLOAD THE DRIVER control point security device driver pack
//that is under control point if you enter your service tag at support.dell.com, make sure you select all files on top

I have Latitude E6400 with Vista Ultimate SP1.   In the device manager these two needs driver becuase they have an exclamation mark on them.   Plz help me to solve this problem

YOU NEED TO DOWNLOAD THE DRIVER control point security device driver pack //that is under control point if you enter your service tag at support.dell.com, make sure you select all files on top

Seeing as the driver is packed into the application, how does one create a Sysprep image for this? I have been going nuts trying to figure out how to do this as we do not want to install the Control Point software for our unified image. Appreciate any advice.

I have two problem in my E6410 dell laptop.

first one is the broadcom ush w/swipe sensor driver, i have downloaded the driver and the software for the embassy security and dell control point manager and i still can see in my device that the broadcom ush w/swipe sensor driver has a question mark.

I am using Windows XP as operating system, can you please help me.

Shady

I love how DELL is so involved in ensuring that questions on these Forums are properly answered and responded to in a "reasonable time frame".

The right hand has no idea what the left hand is doing. Makes DELL seem like L-I-A-R-S !   At the least, they have been irrelevant in the realm of trusted resources.

Download and install the "Dell ControlPoint Security Drivers. The drivers for the "Broadcom USH w/swipe sensor" will be installed ONLY AFTER REBOOTING.

You won't get the drivers installed until after that reboot. I know, it's annoying, but it's a DELL thing.

I suspect DELL Engineers are not making the software here in the homeland anymore, thus the varying range of quality and inconsistency.

help this prblem please

For my Dell Latitude E6320 with Windows 7 or 8 64 bit (and I think works the same on the E6420 here are my notes:

To get rid of the Broadcom USH Device Manager error on Dell E6320 you must get the the drivers from the Dell site. You must click on the all files tab on the Dell drivers site and re-select Windows 7 64 Bit because it changes it to 32 bit.

Go to Dell Data Protection drivers section and install:

-DDPA_drivers_a03_R308498.exe (65MB)

installs in directory C:\Dell\Drivers\48C19

-Midware Package DDPA_middleware_A03_R308511.exe (18MB)

installs in directory C:\Dell\Drivers\82K1N

-DDPA-application_A02_R308585.exe (100MB) puts in in 74YRR (NOTE: May not need this one)

installs in directory C:\Dell\Drivers\74YRR

Will also need the FreeFall Sensor driver to get rid of the unknow device error in Device Manager

Go to Application section and install:

-DELL_DELL_DIGITAL-DELIVERY_A06_R318926_ZPE.exe (955KB)

installs in directory C:\Dell\Drivers\T9KGJ

When you are done the Device manager errors should go away and you get a listing in Device manager just under the Bluetooth and Computer sections called:

ControlVault Device and a subsection of Dell ControlVault w/o Fingerprint Sensor