I recently purchased a Dell Inspiron 14z Ultrabook. I am looking to do a clean install of Windows 7 Home Premium. I am attempting to boot the installer from a USB drive and keep getting the error:
"A required CD/DVD drive device driver is missing. If you have a floppy disk, CD, DVD, or USB flash Drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD Drive, you can safely remove it for this step."
Has anybody else encountered this?
This is also my first time working with a computer that has an SSD drive in addition to the main hard drive. Is there anything special that needs to be done when doing a clean install in regards to the SSD? I just want to make sure that I will be able to get the SSD operating the same way as it currently is.
If anyone can direct me to a guide for clean installing on a 14z that wold be perfect.
Thanks for any info you may have.
From your post, I understand that you are attempting to Boot from a USB Drive for Reinstalling the Operating system and you are getting the error message while trying to boot.
With regards to the SSD there are no changes that needs to be done while reinstalling the OS. The SSD will work as a Cache and this is already set in the Bios.
Thanks & Regards
Same problem here.
I try to reinstall Windows Home Premium on my 14z, but during the install Windows asks for a device driver and it doesn't show any drives to install Windows on. This is when Intel Smart Response Technology is turned on in the BIOS under SATA Operation. If I set this to ATA mode, Windows can see the hard drive and the SSD but now I can't install the Rapid Start Driver from the Dell site.
Sounds like a missing driver in the WinPE media. Try downloading a PE version of the hard drive controller hardware and inject it into WinPE.
Alternatively - try remaking the USB with a program like YUMI - I've never had a driver issue with this and have used USB to install on many platforms.
Not working. I think it's not the USB though. I think I need the driver for Intel Smart Response or Intel Rapid Start, but I can't find them anywhere. Only the exe files, but you can't install those during the Windows install.
You could possibly try opening the .exe with 7-zip or something similar. Some of the Dell installation .exe's are glorified archives and you can just extract all of the .inf files. You can also try running setup.exe /? at command prompt - some will explain different flags you can set to possibly just extract the files.
Still not working. Not the Chipset Driver and not the Intel Rapid Start driver. I suppose Dell would have a way to install Windows on this laptop. They did it before
Please follow the steps mentioned below :
> Ensure Sata mode is set to RAID in BIOS or in some systems Intel Smart Response Technology
> Go to RAID BIOS and disable accelerate option for SSD (Only if HDDs are not detected while OSRI) (Use Ctrl+I)
> Initiate OSRI
> Install all the drivers including Intel Rapid Storage Software
> Then follow the steps below:
3. Select the SSD to be used as a cache device.
4. Select the size from the SSD to be allocated for the cache memory.
Note : Any remaining space on the SSD may be used for data storage using the simple data single-disk RAID 0 volume that is automatically created.
5. Select the drive (or RAID volume) to be accelerated. It is highly recommended to accelerate the system volume or system disk for maximum performance.
6. Select the acceleration mode. By default, Enhanced mode is selected.
8. Click OK. The page refreshes and reports the new acceleration configuration in the Acceleration View. Your system is now successfully configured with the Intel Smart Response Technology.
Once this is done the SDD drive will not be visible in windows.
I hope these steps were helpful.
Thanks & Regards
The easiest method is, Restoring Your Computer´s Software to the Factory Settings
The longer method is, How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
Make sure to install the drivers in the correct order. desktop/notebook system utility and the chipset drivers first or the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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