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DELL INSPIRON- 1525--------- AUDIO PROBLEM...

Friends,

i have  dell inspiron 1525  laptop with windows vista home premium.... since 1 year i had some problem with my audio(sigmal tel).... in the earlier days of the problem when i place cursor on the audio icon in task bar.. digital output device(spdif) appeared.. then if i  reinstalled the audio driver and after restarting, audio will work and showing speakers 2- high definition audio device.... after some days the problem got worse... even when i re install the audio driver also... audio is not working.....

i had installed the operating system several times to solve the issue... but no use

i had updated the all thedrivers and the issue is not solved..

so please kindly help me...  these problem really irritating me...

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47 Replies
Jim Coates
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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

audio will work and showing speakers 2- high definition audio device.

If you only see the words "High Definition Audio Device" then the Sigmatel driver is not installed. In that case your audio is functioning because Windows has installed its own basic HD (high definition) driver.

When the Sigmatel driver is installed you see the words "Sigmatel High Definition Audio" like this:

Is that what you see? If so, select "Speakers/Headphones" as the playback device and not S/PDIF.

If you are having trouble installing the Sigmatel driver perhaps you did not follow the correct installation order. Try this (if your Sigmatel is not installed):

Go to your downloads page and use the dropdown box there to select  "Vista" Operating System. Install in this order:

a. Dell System Software (on your downloads page expand the System Utilities category). Download, install and restart.

b. Intel Mobile Chipset software (expand the Chipset category). Download, install and restart.

c. Install the Sigmatel audio driver (expand the Audio category).




Jim Coates -- 14th year on the Dell Laptop Audio boards -- since 2/6/04 

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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

jimco.. i am thank full for ur response..

after trying to solve the issue as u told in that order(dell system software->intel mobile chipset software->sigmatel audio driver)......... the problem is not solved...

this is what i am getting while installing sigmatel audio drive

exit error:error= Device object not present, restart the system and run the set up again

after running the system again and when i place my cursor on the icon .. its show 

digital output device(SPDIF)

high definition audio device

when i open the play back devices window.. this is what appears

speakers 

high definition audio device

not plugged in

digital output device(SPDIF)

high definition audio device

working(with small tick mark)

i look forward for ur next mail....

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Jim Coates
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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

Your Sigmatel audio driver is not installed. You get an error message saying to run setup. "Run setup" means it wants you to put a Windows installation disc in the optical drive and repair or reinstall Windows. Before you do that see if Windows Audio Service is running okay. Go to Start/Run and type "services.msc" then hit the 'Enter' key (or click 'ok'). The Services window will appear. Scroll down until you find "Windows Audio" towards the bottom of the list. Check that it is enabled, set to automatic, and running. If it isn't, double click on it and change the Startup type to Automatic, then click Start, Apply, and OK.

If you find that it is running okay, go back to the the playback tab of the Sound properties where you saw  "speakers...not plugged in". Right click in the white area there and look under "Show disconnected devices" and "show disabled devices" and see if the speakers are listed there.

If not, run the Dell Diagnostics audio tests to make sure your audio hardware is not damaged. If the tests pass then there is probably a problem in Windows, because you should be able to select your speakers as the default audio device whether or not the Sigmatel driver is installed. In other words I don't think it is a driver problem.

Jim Coates -- 14th year on the Dell Laptop Audio boards -- since 2/6/04 

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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

i had performed all audio tests through dell diagnostics  and all tests are passed...

but when i start windows.. same problem appears...

now i had reinstalled operating system.. (windows vista through a dvd given by dell)....

same problem appeared again....

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Jim Coates
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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

There is nothing else to try. If you

Reinstalled Windows

Then installed the drivers in the right order (and made sure they were the drivers meant for your operating system and your model of laptop)

Used Dell Diagnostics audio tests and they passed (other tests don't count)

Have you tried using headphones?

Jim Coates -- 14th year on the Dell Laptop Audio boards -- since 2/6/04 

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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

pass dell diagnostics audio tests(customized) through head phones and microphone also.....

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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

can u please tell me drivers installation in the right order

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Jim Coates
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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

The correct order as far as the audio driver is concerned is

a. Dell System Software  Download, install and restart.

b. Intel Mobile Chipset software  Download, install and restart.

c. Sigmatel audio driver

Vista Service Pack 1 should already be installed before the drivers are installed.

The correct order for all of the drivers is listed in this Dell article. The main thing is to install the System software first followed immediately by the chipset driver.

Jim Coates -- 14th year on the Dell Laptop Audio boards -- since 2/6/04 

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Re: DELL INSPIRON- 1525--------- AUDIO PROBLEM...

mr.jim..

i installed all the drivers in the correct order which is mentioned in dell article.... still i have same problem...

actually 1 year before i installed windows 7 in my laptop.. from then onwards problem started with speakers(showing digital output device (spdif)...

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