DELL INSPIRON 15R 5520 - SOME KEYS NOT WORKING PROPERLY

Hi sor09,

You can try the following steps to have the issue fixed:

Go to Start menu, Right click on Computer/My Computer and select properties. Select Device manager from the Properties box. Once the Device manager box opens, locate Keyboard and uninstall by right clicking on it. Restart the system and check if that has fixed the issue.

I hope this helps.

Please let me know in case of any other queries.

Thanks and regards
Harish R
#iworkfordell

Just found the answer in a Windows 7 Forum - AFTER Dell went to the trouble to replace my keyboard which didn't work. The problem is the system defaulted to a US - International keyboard layout.  Click on the Language Bar down by the System Tray on your screen and change it to plain "US" without the "international".  PROBLEM SOLVED!

I have exactly the same problem on my new Inspiron 7520.  I tried the suggestion to uninstall the keyboard drive and it still doesn't work.  I also got a new keyboard from Dell and the problem is still there.  Other suggestions?

I'm having that same issue!!  I tried did as you suggested, removed the US International, but I'm still having the same issue!  It's so frustrating!   Is anyone else still having the issue?  Also, when I get frustrated with it and keep trying to type the quotations, the cursor will jump to a different part of the screen or delete what I just typed or put a letter with 2 dots over it. 

Help!!!! 

Hmmm...Go into Control Panel / Region and Language / Keyboards and Languages Tab.  Make sure the English (United States) - US is the Default input language.  Then in the box below, make sure English / Keyboard / US is the only one defined.  Remove the International one.  That worked for me at least...

On mine, I've noticed the touch pad is VERY sensitive.  I've tried to dial it back using the option in the control panel but it just doesn't seem to work quite as well as my old Inspiron.  I actually think the problem is on the new Inspiron the touchpad is considerably larger so my thumb/palm area of my hand hits it and the cursor jumps.  It is indeed frustrating.  I usually have an external keyboard plugged in while in the office, but on the road I fight it and have had to learn to keep my palms up.  Definitely not handy.

I was just about to call Dell on this issue when I found this post. Your suggestion worked like a charm. To anyone reading this, make sure to close and reopen the program that you are using for the change to take effect. Thanks, Joe

Awesome - glad it worked!

Yep...I finally got things working by both changing the US setting AND decreasing the sensitivity of the touchpad...it was picking up every little movement of my wrists!  

Thanks everyone!  

Work fine. thank you. :emotion-2:

Thank you so much for this. It drove me to the point of insanity before I finally saw this! Everything is working fine now.

Glad that solved it.  Yeah, it was fairly maddening before!  I still think the touchpad is still a little too sensitive but I can't seem to adjust the sensitivity enough.  It's either too sensitive or not enough. :(

Glad to hear it worked :)

Glad to hear it worked!