Hi i have a Dell M5040 when i launch Dell Datasafe 2.0 the section to create Recovery Media has both the USB and CD/DVD grayed out. How do I reset Datasafe in case there was a limit to create only 1 copy of the recovery cds (which are no where to be found)?
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You can try reinstalling Dell DataSafe, I had to do this to restore the special BCD store that Dell uses for the recovery partition so Dell DataSafe would function correctly. I wasn't aware of a limit regarding the creation of recovery media.
Hmmm Where would I go to find a download of datasafe? I had an installer from another suggestion before, but it kept asking for a "registration key" when I installed it on a wiped partition with a clean install of win 7 ultimate.
Sorry if I'm misunderstanding you, but have you wiped your hard drive? Do you no longer have the partition labelled "RECOVERY" on your system?
Actually the DELL Utility and the Recovery is still intact. I performed a factory restore so its back to Home Premium Win 7. I go through the initial setup and then launch Dell DataSafe 2.0 and select to Create Recovery Media but the two options are grayed out.
OK, then there may be hope yet. I recently experienced a similar issue where by most of the features of Dell DataSafe were grayed out and constantly got an error when starting the main program saying "The Recovery Partition is missing or corrupt?" Do you get any such error messages?
I had a Recovery Parittion was missing when I orignially moved the parittion with Easus Parition Master. But then I moved it back and it's all working again.
OK. I'm not sure how well the recovery partition and Dell DataSafe works after a partition move. Reinstalling DataSafe is certainly something to try. The problem is I don't think believe the setup file for Dell DataSafe Local Backup is publicly available. A technical support agent assisted me through remote desktop and went to a special URL to obtain the setup file. I don't know if any Dell Moderator/Staff member on the forum can link you to it at all.
Oh my... Any moderators have a link for Dell DataSafe Local 2.0? Thank you very much for your help James!
Good news. I managed to find the Dell Datasafe Local Backup installer from the Remote Desktop Session with technical support. I'm currently uploading it to DropBox so you can download it. I don't believe this breaks any rules as the Dell DataSafe installer seems to be a general extraction process and then becomes customised based on the system setup once it installs. i.e. no license key is attached to the setup installer. I'll update this post with the Dropbox link when its uploaded.