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Dar90
Copper

Dell 5537 - Touchpad/Mouse Clicks not working properly

Hello,

I am having a Dell Inspiron 5537 ci7 with Windows 8 (64-bit) running.

Occasionally the pointing device starts to malfunction (especially after high-end playing games)

 

The problem:

"When I click anywhere on a window (be it browser or windows explorer etc..), the window gets deselected. I cant browse at all.

Another browser (Chrome) specific click issue (when deselection isn't happening- The tab closes when I click on it.

Right click also does the same.. (deselects the window)

The problem is gone when I shutdown and start again - Restarting usually doesnt helps"

 

It seemed like a driver issue to me - I have installed the latest version of synaptics driver from dell (i.e. v16.3.15.3) - didnt helped.

Request support... Its really hindering my routine use

3 Replies
Saad Ahmed
Copper

RE: Dell 5537 - Touchpad/Mouse Clicks not working properly

Retyped.

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Saad Ahmed
Copper

RE: Dell 5537 - Touchpad/Mouse Clicks not working properly

I have a relate-able problem. Very recently the right click stopped working. Enable and disabled the touch pad even restarted a few times but no use. And to top it off it stated right after i did some heavy online gaming. Though I have win7 (64 bit).

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RE: Dell 5537 - Touchpad/Mouse Clicks not working properly

i too facing such issues

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