Dell Inspiron 17 3721 problems

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Hi bosk802/Vangelov,

Please ensure that the vents of the system are clean and allow free circulation of air inside the system. You may use a can of compressed air to clean the vents. Before you clean the air vents of system:

1. Turn off the System.
2. Unplug the AC Adapter.
3. Remove the Battery.

For more information on cleaning the vents, please visit the following link:http://dell.to/SAep59

Once you clean the air vents, check if you face the same issue after that.

If the issue still persists, you can update the BIOS to latest version.

Note: Before flashing the BIOS please check the following:-

1. Battery should have 10% or greater charge.
2. Adapter should be connected.
3. No external devices should be connected.
4. All other programs should be closed and documents saved.  

Steps to download BIOS:-  

• Click on the below link: http://dell.to/QjjZDA
• Enter the Service Tag of your system and select the operating system. 
• Click on “Download File”.
• Select “For Single File Download via Browser”.
• Click on “Download Now”.
• Save the BIOS on your desktop.
• Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
• Follow the prompts on screen and restart your computer.  

How did you solve fan control problem? Have you got some problems besides the fan?

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Kak reshil problemy s kulerom? Eshe kakie to problemy bili s ustanovkoy Win7?

DELL-Chinmay S - The notebook is brand new.I don't think I have to clean the air vents.

And for the idea to update my BIOS.....I want to update it too,but there is no bios update  for this notebook.

CPU usage is 6-12% and the fan is still at full throtle.

bosk802 - My notebook is perfect,only this problem with the level of the fan speed is annoying.

And if you are going to install Windows 7 you must have nerves of steel for finding some of the drivers.

Thanks for the fixed link of Dell Application :)

Hi Vangelov,

I'm having the same issue with a Dell 3721 bought in January. The notebook is brand new. The fan is inacceptably loud. I've been trying to modify the advanced power Settings, specifically the Minimum and Maximum Levels for the CPU. I thought I found a combination that stopped the fan at least for normal browsing mode but now it's running again. Have you tried calling Dell? I set up the Notebook for my father-in-law today and will ask him to call Dell.

As far as I can see, there is not BIOS update available, as you mention. @Chinmay S: How can we let Dell know that this is a general issue? If it doesn't get better we'll have to return the Notebook.

If I found out anything I will let you know.

Chris

Hello everyone.

Well, i'm now alone experiencing problems with this laptop.

Can anyone explain me what did you do with video dirvers for Win7? Currently, there is a driver for Win8 and my Win7 doesn't recognize it as a proper one. How did you solve this problem? Or everyone is exploiting Win8 here? Thanks.

bosk802 - download the driver from ati.com or from intel.

chamilton2345 - No,i didn't call them.Because there is no dell support around here.I don't think that I have to call to USA when there are forums for such issues.

I am having the same issues and found no solution yet for getting the fan noise down. I have received the dell 3721 today. I have used the dell support tool and updated some drives but that didn't solve it. I will give it 5 days and than I wil send the laptop back. Is there some one with the sollution?

Hi,

I have the same problem. I have received my new Inspiron 17 yesterday, and the CPU fan is really noisy everytime, even if  I do nothing... I think it's not normal. It seems to be a Bios problem with the CPU fan management...

If i don't find a solution quickly, i will send it back...

Hi Vangelov/ chamilton2345/ Peter2013/ DavidP31,

I am still looking into this issue and will keep you posted with the details. 

@ bosk802: You can try and install video driver in compatibility mode for Windows 7, that might work. 

Download and Save the driver on desktop --> Right Click the driver installation file and select Properties/Compatibility Tab --> Select Windows 7 --> Click Apply/OK -- > Right Click the file and select the Run As Administrator option to install. 

Hope it helps.

hi Dell-chinmay,

Yesterday I reported this issue to the Dell support center, the Ref nr. 2D5A4E3W1YX25D10X.

Hello everyone.

As most of you, i bought this laptop with Win8 installed, but i downgraded it to Win7. I faced problems with some device's drivers, but almost all of them were solved with drivers supplied for this laptop in support section of dell website. But there was no driver for video that will be applicable for Win7, resolution look awful, i thought it was some hardware-related problem. But i finally found driver by using dell website search engine:

www.dell.com/.../DriverDetails

I just wonder why this driver is not in the list, where it should be for Win7. Нou should fix this, Dell-guys.

And couple of words about the fan. I have no troubles with the fan now, using Win7 and, as i remember, i had no troubles with the fan when it was working under Win8 (but it was only 2 days). Under normal condition, without any load on CPU, i can hardly hear fan is spinning. Under greater load, for example, trying to estimate laptop performance using Windows-utility, fan is spinning faster. I cant tell its the maximum speed, i can hear it, but it seems to be normal and NOT very annoying. This was concerning fan noise.

I can tell some revision number or bios version of my laptop, if it helps. May be it's all about hardware failure of particular production batch?