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KayeJames
Copper

Dell Inspiron 1750 keyboard stopped working

Hi I have a Dell Inspiron 1750 Laptop and the keyboard has stopped working.  It's not the whole keyboard, just certain keys, and it means that I cannot log into my laptop.  I want to buy a replacement keyboard, but am concerned about getting one off ebay or similar and finding that it's a rip off!  Can I purchase one through Dell and could I get a price please?  I have tried to find one on your site, but can't.  Many thanks Kaye

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Moderator
Moderator

RE: Dell Inspiron 1750 keyboard stopped working

Hi KAYEJAMES,

Are the keys mechanically functional? When you press the keys, do they compress and get back into position? Was there any physical damage or liquid spillage? What are the specific keys that seem to have the issue?

Based on your description and the exact keys that are non functional, you would need to replace the keyboard. If the keyboard controller is at fault, then you would need to replace the keyboard and motherboard.

As there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

If you wish to replace the parts yourself, then you could get the parts here - http://bit.ly/2cL4MAM

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
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