I bought my Dell M5030 in February 2011, meaning that the warranty has expired. All was fine until I started the laptop up a couple of days ago and I got a black screen and 7 beeps, which according to the book means processor failure. I have tried several time to start the computer and the same thing happens each time.
I would appreciate any advice as I have seen on this forums that a number of other people have had the exact same problem with this particular model and therefore sounds like a fault with the processors in these Dell laptops.
Welcome to the Community,
According to the status that you have written on the blog this is a failure of the system board.
System board error
Following are the only solutions for the problem
1. Reseat the processor.
2. Replace the system board.
3. Replace the processor.
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As Jitender says Welcome to the community. Unfortunately the community grows day by day or at least the "My M5030's no more use than an ashtray on a motorcycle" community grows and grows.
Hi, thanks for the responses appreciate it, will try reseating the CPU but doubt it will be much use though as evidence suggests it's defective. Lol Jimdown, did see that thread last night but for some reason didn't have the option to reply on it (due to my newbieness?) so tried my luck with posting as it seems to be the only option other than ringing a premium helpline. Have posted now as that seems to be the main thread on the subject. Hopefully the awaited response from the moderator will be fruitful!
Re seating the processor won't work, it is a defective CPU. It is a known problem and dell will not do anything for you.
I had an MS update (2) that required powering down to complete the installation. I did it as always following the on screen instructions. When the laptop powered up, I got the blank screen and 7 beeps that all of you have mentioned. The laptop was a present (less than 2 years ago) from an active duty son to his retired dad. It has received gentle treatment. It has been an important link for me in keeping in contact with the VA for meds and such. I am at a loss and trying to use an old PC with some difficulty. I took it in (store) and the fellow looked up "7 beeps." He came back and said its the mother board and it would cost the price of a new one and more to try to retrieve any data. I find that the Windows 7 laptops are virtually unavailable and Windows 8 is beyond scary. I guess I am just a frustrated disabled vet. You can't even get the thing open to look for connections that may just be lose and the store just wants to rip you off. Dell and the un-named store are no longer on my use or buy from list.
I have the same problem, so I replace the processor and did not fix my problem. Do I have to replace the system board?
Lamansavin -- I can only tell you that the store told me it would cost more to repair than what the laptop cost. I took it to a relative and they felt that there were multiple problems (including BIOS chip) and did not think it worth the investment in repairs not knowing if that would do the trick. When I see sites w/ people having the same complaints, I have to wonder what Dell did. I just know that I never had a computer go so bad so quickly and totally before. I will not be on this site any longer. I wish you well.