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Dell Latitude E6400 - PSA Diagnostic Version 4116 code 2000:8003

Working with a Dell Latitude E6400 that cannot stay booted for longer than 35 seconds before restarting. Memory and disk checks were clean, and BIOS have been defaulted and are current. When I ran the PSA diagnostic utility it came up with the error code in the above subject line. Looking for a solution prior to nuking it, so any help would be appreciated. Intel core 2 Duo, running xp professional 1024 MB ram DDR2 SDRAM 800 MHz 975 MB available memory BIOS A03 service Tag FY6SGHI 80GB HD Intel GM45 Graphics Bios 1659 32 MB video memory DVD+\- RW optical drive
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speedstep
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Re: Dell Latitude E6400 - PSA Diagnostic Version 4116 code 2000:8003

If you receive an error during PSA Diagnostics, look below for the associating error code. If the Error

Error Code

Error Message

Link to Possible Fix

PSA 1000-0111
PSA+ 2000-0111

(Name of Exception) exception occurred at selector XXh offset XXh.

Contact Us

PSA+ 2000-0112

CPU (x): Processor machine check exception error.

Contact Us

PSA+ 2000-0113

Processor machine check error detected.

Contact Us

PSA 1000-0122

Memory test initialization failure.

Link to Fix

PSA 1000-0123
PSA+ 2000-0123

Memory integrity test failed.

Link to Fix

PSA 1000-0141
PSA+ 2000-0141

No drive detected.

Link to Fix

PSA 1000-0142
PSA+ 2000-0142

Drive Self Test failed. Status byte = XXh.

Link to Fix

PSA 1000-0143
PSA+ 2000-0143

Drive Smart read command failed.

Link to Fix

PSA 1000-0144
PSA+ 2000-0144

No support for Drive Self Test.

Link to Fix

PSA 1000-0145
PSA+ 2000-0145

Timeout waiting for Drive Self Test to complete.

Link to Fix

PSA 1000-0146
PSA+ 2000-0146

DST Log contains previous error(s).

Link to Fix

PSA 1000-0147
PSA+ 2000-0147

Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).

Unit (d): Optical drive BIST – (s).

Link to Fix

PSA 1000-0148
PSA+ 2000-0148

IDE ERROR: status (x) (s)

Link to Fix

PSA+ 2000-0149

No optical drive detected

Link to Fix

PSA 1000-0212
PSA+ 2000-0212

CMOS failed the pattern test.

Link to Fix

PSA 1000-0213
PSA+ 2000-0213

The CMOS battery failed

Link to Fix

PSA 1000-0214

Failure in DMA %s Port: XXh.

Contact Us

PSA 1000-0221
PSA+ 2000-0221

Interval Timer Channel 0 (mode 0) is not generating interrupts

Link to Fix

PSA 1000-0222

Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second.

Link to Fix

Error Code

Error Message

Link to Possible Fix

PSA 1000-0223

Interval Timer initial clock output level in mode XX is incorrect.

Link to Fix

PSA 1000-0224

Interval Timer had wrong time period in mode XX

Link to Fix

PSA 1000-0231
PSA+ 2000-0231

Failure in Interval Timer in mode XX.

Link to Fix

PSA 1000-0232
PSA+ 2000-0232

The RTC did not generate periodic ticks.

Link to Fix

PSA 1000-0233
PSA+ 2000-0233

The RTC 'Seconds' register is not updating.

Link to Fix

PSA 1000-0234
PSA+ 2000-0234

Timeout waiting for RTC update flag to set.

Link to Fix

PSA 1000-0235

PM timer 1 had wrong time period. Expected (d), Actual (d).

Link to Fix

PSA 1000-0241
PSA+ 2000-0241

Error enabling A20 gate.

Link to Fix

PSA 1000-0242
PSA+ 2000-0242

No interrupt detected for IRQ XX - (Name of Interrupt).

Link to Fix

PSA 1000-0312

Keyboard test timed out waiting for keyboard response.

Link to Fix

PSA+ 2000-0313

Error detecting internal touchpad or pointing stick.

Contact Us

PSA 1000-0321
PSA+ 2000-0321

Unable to detect LCD.

Contact Us

PSA 1000-0322
PSA+ 2000-0322

Error accessing the LCD inverter.

Link to Fix

PSA 1000-0326
PSA+ 2000-0326

LCD inverter error, unable to turn lamp ON/OFF.

Contact Us

PSA+ 1000-0331

No video adapter found.

Contact Us

PSA 1000-0332

Video memory failed.

Link to Fix

PSA 1000-0333
PSA+ 2000-0333

Graphics test timed out waiting for keyboard response.

Link to Fix

PSA 1000-0334
PSA+ 2000-0334

User reported that graphics patterns were not displayed correctly.

Link to Fix

PSA+ 1000-0411

Hardware Detect Error - (s) not detected.

Contact Us

Error Code

Error Message

Link to Possible Fix

PSA+ 1000-0412

Hardware Detect Error - Auxiliary LCD cable not detected.

Contact Us

PSA+ 1000-0413

Detect Error - LCD cable not detected.

Contact Us

PSA+ 1000-0414

Hardware Detect Error - Inverter cable not detected.

Contact Us

PSA+ 2000-0151

Hard Drive (d): - Incorrect status: (x) (s)

Link to Fix

PSA+ 2000-0152

Optical Drive (d): - Incorrect status: (x) (s)

Link to Fix


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speedstep
Diamond

Re: Dell Latitude E6400 - PSA Diagnostic Version 4116 code 2000:8003

Your warranty Expired.  I would Renew Immediately.

System Type: Latitude E6400

Ship Date: 9/20/2008

Country: United States

Description                                   Provider                          Start Date                       End Date                     Days Left

Complete Care                            DELL                                9/20/2008                        9/20/2011                          0

Next Business Day Support       UNY                                 9/21/2009                         9/20/2011                          0

Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.

System Type: Latitude E6400
Ship Date: 9/20/2008
Country: United States
Quantity Parts # Part Description
1 H553D Processor, P8400, 2.26, 3MB Core Penryn, 25W, M0
0 01323 INFORMATION..., NO ITEM
1 H026G KIT..., SOFTWARE..., ROXIO..., CRTR, 9.0-01, BUSINESS...
1 DR816 Kit, Software, MS Office Professional-2K7, English
1 WT149 HARD DRIVE..., 80GB, S2, 9.5, 5.4K, TSHBA-VIR
1 WK890 ADAPTER..., ALTERNATING CURRENT..., 90W, DELTA - AC ADAPT..., 3P, WORLD WIDE..., M09
1 Y618D Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, English
2 GY767 Dual In-Line Memory Module 512, 800, 64X64, 8, 200, 1GBIT
1 FX429 CORD..., Power, 125V, 2.5A, 1M, C5 E, United States
1 PT436 Battery, Primary, 56WHR, 6C Lithium, Samsung Power Division
1 FX302 Bracket, Support, Right, Metal Cold Cathode Fluorescent Lamp, Roush/Heelys
1 GN243 Bracket, Support, Left, Metal Cold Cathode Fluorescent Lamp, Roush/Heelys
1 GY219 LIQUID CRYSTAL DISPLAY..., 14.1WXGA, WITH OUT..., INVERTER..., LGP
1 K989J KIT..., SOFTWARE..., Adobe Acrobat..., 9.0, ENG-FR
3 2864D Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
1 FM235 ASSEMBLY..., HEATSINK..., FAN..., UNIFIED MEMORY ARCHITECTURE..., R/H
1 HT027 ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., NOTEBOOK..., E, BLACK..., E6400I, WORLD WIDE...
1 KW770 CARD (CIRCUIT)..., WIRELESS..., HMCRD, DW1397, 4312BG
1 UK717 Keyboard, 83, United States English, Black, EMD
1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
1 XX243 Assembly, Dvd+/-rw, 8, 9.5, SerialAta, Plds
1 Y939C Kit, Software, Powerdvd, 8.0-00 DIGITAL VIDEO DISK DRIVE
1 R504D Kit, Software, Creative, Camera Business
1 FX282 Assembly, Cover, Back Magnesium-alloy, Liquid Crystal Display, Cold Cathode Fluorescent Lamp, E6400
1 J229H KIT..., Software, VB32SP1A, Digital Video Disk Drive, Multiple, 5
1 RK149 Bezel, Cold Cathode, FluorescentLamp, CMRA-MIC, Roush/Heelys
1 TX593 Assembly, Camera, 0.3M, LTON M09

Report Unresolved Customer Service Issues here
I do not work for Dell. I too am a user.
The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support




 


Get Support on Twitter @DellCaresPro

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