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J

1946

December 10th, 2017 23:00

Dell N5010 Graphics Problem

The Display has this checkered boxes.....it gets worse after the laptop is used for a long period(2-3 hrs).

9.4K Posts

December 11th, 2017 04:00

Hi john10pd,

Thanks for posting.

Apologies that your system is not working as expected.  I've seen the photo you posted, however I do not see the checkered boxes you're mentioning.

Have you tried a system diagnostics?  You can run them by pressing F12 at startup or by running Support Assist.  Make a note of any error messages, and contact Tech Support for further troubleshooting.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

2 Posts

December 13th, 2017 21:00

The screenshot does not have checkered boxes!!!

I'm Surprised...I would Send you another photo but now it seems that the system is not booting up.

All I can hear is 8 Beeps...and no display.

I've tried pressing "D" with power button...but it's no help!

Thanks for your help!!

9.4K Posts

December 14th, 2017 09:00

The 8 beeps indicate the LCD has failed.

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