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Dell N5040 System Restore

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Hello! I have a problem with my Dell laptop. I got a virus , and i don't even know what did it do. When i start my laptop it loads like it was before( it says big DELL and Inspiron,then progress bar and F2 Setup and F12 Boot options). After that loads i see this thing flashing _ . And then red text comes up and says something like " Your laptop was blocked because bla bla bla" and after that red text this thing _ flashing. Keyboard is blocked, nothing happens when i try to connect USB or my mouse. The only thing i can do on my laptop now is press F2 or F12 while Dell loads, before that red thing.

How do i restore my system, what disks do i use? (Sorry for my English)

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ejn63
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Re: Dell N5040 System Restore

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Press F8 a few times to get to the system recovery menu.

This needs to be done BEFORE Windows begins to load.

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Re: Dell N5040 System Restore

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F8 doesn't work.

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ejn63
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Re: Dell N5040 System Restore

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Press F12 and run a full set of the Dell diagnostics.

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Re: Dell N5040 System Restore

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Yup i did that, it didn't give me any errors.

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Re: Dell N5040 System Restore

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Seems like a virus destroyed windows and changed it with that stupid thing. There should be a way to change an operating system in BIOS, right?

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ejn63
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Re: Dell N5040 System Restore

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No, there is no operating system in BIOS.  There is a boot loader that will let the diagnostics run - even if the hard drive is missing or corrupt.  If you can't get to it, you have a hardware problem - not a software issue.

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Re: Dell N5040 System Restore

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So, how can i know what is the problem?

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ejn63
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Re: Dell N5040 System Restore

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Is the system asking for a password when you power it on?

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Re: Dell N5040 System Restore

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no

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