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August 18th, 2016 06:00

Dell Precision M4800 - Low FPS when charger plugged in

When I charge my laptop it works very slow, fps in games 10-25. Now I`m doing Dell video tests the temperature of video processor is 40 C, fps when charger plugged in is 32, battery use fps is 100..  

When I use battery energy it works super fast and fps 100 and more.

Please help me!

August 18th, 2016 20:00

Hi GRIGORYANICH 

Thanks for writing to us. 

Please update the BIOS and video drivers from support.euro.dell.com--enter the tag#--submit--drivers and downloads--choose operating system and install

When did the issue start? Also try changing the power plan and observe.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

August 19th, 2016 20:00

Hi We are awaiting your response.

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