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Weddle
Bronze

Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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I have a Dell latitude e6410 running windows 7 professional 32-bit.  Upon getting this thing home, i noticed that the recovery is inaccessible and a handful of the drivers were missing and the previous owner had a bunch of them randomly saved on his desktop.  So, i went to work trying to undo any damage this person may have done.  I've gotten everything sorted out so far, EXCEPT i'm still missing a broadcom USH w/ swipe sensor driver according to my device manager.  I've gone through the list of available drivers for the 32-bit operating system for this laptop, i've installed in correct orders, etc.  Does anyone out there have any ideas what could be my problem and how to resolve it?

 

 

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Moderator
Moderator

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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Hi Weddle,

Welcome to the Community,

Try installing Dell ControlPoint System Manager using this link below :

www.dell.com/.../latitude-e6410

Note: When you're running the installer make sure everything is checked,including finger print reader(even if your system does not have one).

Let me know if this helps,

Thank You

Dell | Social Media Outreach | Global Social Media & Community




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Weddle
Bronze

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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No, that didn't work.  I've installed the Dell ControlPoint System Manager, it isn't doing anything for the device manager.

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faizalenu
Silver

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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Go to the dell website and get the DDPA firmware and DDPA driver pack installs (should be under either Security or Data Protection.  

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Moderator
Moderator

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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Hi  Weddle,

Try this Dell_ControlPoint-Security driver : http://dell.to/PorGaF

After installing the driver reboot the system and than check if broadcom USH w/ swipe sensor is still listed in Device Manager.

If it does not get installed,please post the error message you get.

Thank You

Dell | Social Media Outreach | Global Social Media & Community




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ShellyIT
Copper

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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I believe I've found your answer.  At least for Windows 7 Pro 32-bit/64-bit drivers for the Broadcom USH.  You need the DDPA_A03_R308497.exe (32-bit) and R308498.exe (64-bit).  It is the ControlPoint - Security Device Driver Pack

speedstep
Diamond

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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Chipset Drivers Must be installed Then Control Point Drivers.

Chipset - Driver

Description Importance Version Released Supported OS Download
Intel Chipset Software Installation Utility, v.9.2.0.1030, A05
The Intel(R) Chipset Software Installation Utility installs Windows* INF files to the target system. These files outline to the operating system how to configure the Intel(R) chipset components in order to ensure that the following features function properly: - Core PCI and ISAPNP Services -
Recommended 9.2.0.1030 6/20/2011 Windows XP
Windows Vista 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows 7 32-bit
Windows XP x64
Intel AMT HECI, v.6.1.20.1059 PV, A04
Unified Driver 6.1.20.1059 PV
Urgent 6.1.20.1059 PV 11/19/2010 Windows Vista 32-bit
Windows Vista 64-bit
Windows 7 32-bit
Windows 7 64-bit
Windows XP
Windows XP x64
Ricoh R5U24x, v.2.11.01.02, A04
Ricoh R5U24x / R5U23x Memory Card Drivers (All OSs)
Recommended 2.11.01.02 5/5/2010 Windows 7 32-bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP x64
Windows XP
Windows 7 64-bit

Control Point - Application

Description Importance Version Released Supported OS Download
Dell ControlPoint System Manager, v.1.7.10000, A21
Dell System Manager 1.7.10000 Vista and Win7 - 32 bit OS
Recommended 1.7.10000 9/12/2011 Windows Vista 32-bit
Windows 7 32-bit
Dell ControlPoint System Manager, v.1.7.10000, A21
Dell System Manager 1.7.10000 Vista and Win7 - 64 bit OS
Recommended 1.7.10000 9/12/2011 Windows 7 64-bit
Windows Vista 64-bit
Dell System Manager
System Manager 1.7.10000 XP32. Dell System Manager is software application that allows the user to configure settings related to Power, Devices and Tablet. It comprises of Windows executables, DLLs, and services that generally provide access to Dell-specific features. These features are mostly
Recommended 1.7.10000 9/12/2011 Windows XP
Dell ControlPoint System Manager, v.1.7.10000, A21
System Manager 1.7.10000 XP64. Dell System Manager is software application that allows the user to configure settings related to Power, Devices and Tablet. It comprises of Windows executables, DLLs, and services that generally provide access to Dell-specific features. These features are mostly
Recommended 1.7.10000 9/12/2011 Windows XP x64
Dell ControlPoint Security Manager Application, v.1.4.00004, A18
64 bit Security Manager A18 1.4.00004 Application package
Recommended 1.4.00004 1/27/2011 Windows 7 64-bit
Windows Vista 64-bit
Windows XP x64

Control Point - Driver

Description Importance Version Released Supported OS Download
Dell ControlPoint Security Device Driver Pack, v.1.4.056, A18
Dell Security Device Driver Installation Package for 64 Bit Operating Systems
Recommended 1.4.056 1/27/2011 Windows Vista 64-bit
Windows 7 64-bit
Windows XP x64

CPU - Driver

Description Importance Version Released Supported OS Download
Intel Dual-Core Turbo Boost driver, v.1.0.1.1002, A00
Standalone Turbo Boost for discrete graphics systems using Arrandale processors 1.0.1.1002
Recommended 1.0.1.1002 3/29/2010 Windows 7 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows XP x64
Windows XP
Windows Vista 32-bit

Drivers for Latitude E6410

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faizalenu
Silver

Re: Dell latitude e6410 Broadcom USH w/ swipe sensor missing...HELP!

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You have to install the firmware then the drivers to resolve the bang.  After that it is the application...

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