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168974
E5420 Recovery partition
How can I access the recovery partion or restore this laptop back to factory defaults?
It did not come with any software/recovery CD's.
Thanks
This post is more than 5 years old
6 Posts
0
168974
How can I access the recovery partion or restore this laptop back to factory defaults?
It did not come with any software/recovery CD's.
Thanks
Top
zickert
6 Posts
1
April 10th, 2012 11:00
Ok, got it figured out.
Now I have the option "Dell Factory Image Restore" after going into F8 Repair your computer.
The problem is that nowhere does it tell you that your system needs to have Dell's Backup and Recovery Manager software installed and have created a system backup disc prior or else you won't get this option.
Our laptop did not have Dell Backup and Recovery Manager factory installed. I had to download and install it from Dell's site.
ejn63
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April 9th, 2012 17:00
F8 before Windows begins loading.
DELL-Royan S
3.8K Posts
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April 9th, 2012 20:00
Hi,
Welcome to the Community. Use the below link to access the recovery partition and restore your computer back to factory settings.
support.dell.com/.../document
Thank you
Royan
zickert
6 Posts
0
April 10th, 2012 07:00
Hello Dell-Royan S,
I tried your link but after I got into "Repair Your Computer" and logged in as Administrator, I did not get an option for "Dell Factory Image Restore.
The only options I have are;
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt
System Restore will not work and System Image Recovery states that Windows cannot find a system image on this computer.
Thanks