Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

12072

December 15th, 2016 09:00

E5570 turn off instead of sleep

Brand new E5570 turns off instead of sleep when I click Sleep.

Windows 10 2015 LTSB fresh install all updated / BIOS drivers etc. 

powercfg / energy has only one line:

Errors

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

18 Posts

December 16th, 2016 03:00

Solution is to downgrade firmware... it Works fine now with older.

9.4K Posts

December 15th, 2016 10:00

Hi tdeak,

Thanks for posting.

I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Here is some additional settings you can try:

http://dell.to/2hKSLgz

No Events found!

Top