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External Speakers work, Headphone jack does not
I got an Inspiron B130 just a year and a half ago, and i use it every day at college. I also purchased some altec speakers that work great. however, after about a year of use, my computer (while plugged into the speakers) would not play my music. I can unplug the speakers and the internal speakers will play the music just fine. At first I assumed that there was something wrong with the external speakers, but when i plugged-in other speakers and headphones, no sound came through. This is extremely annoying because it doesn't do it all the time. Sometimes my speakers (while plugged into the jack) will be working fine, and then all of a sudden it just cuts out. I am convinced that there is something wrong with the jack but i have no idea what to do about it. Thank you.
Jim Coates
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February 6th, 2008 16:00
A low cost workaround would be an external audio device such as:
audio advantage
or
iMic
or an externbal sound card like a Soundblaster. None of these will play through the internal speakers but in your case that isn't a problem.
Jim
anonymus1
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March 2nd, 2008 21:00
Jim Coates
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March 3rd, 2008 00:00
To run Diagnostics restart the computer and as soon as it starts to boot up hold down f12. Select 'Diagnostic' from the boot menu. The computer will run its pre-boot assessment tests for 3 or 4 minutes before the Dell Diagnostic starts. These pre-boot tests play some beeps and tones through the system speaker but this doesn't test the rest of the audio hardware, so you still need to let Dell Diagnostics run after the pre-boot tests finish. Dell Diagnostics plays an instrumental piece of music complete with drums, so if you only hear some tones then you have only run the pre-boot assessment test.
When Dell Diagnostics opens, select 'custom', then the audio test. This will test your audio system independently of Windows and drivers, meaning it doesn't matter if they are working correctly or not. Alternate between using headphones and listening to speakers in case only one is working.
[If you have ever reformatted your hard drive then the Diagnostics partition might have been wiped off. If the Dell Diagnostics option fails to open, run it from the Drivers and Utilities (Resource) CD if you have one.]
Dell Diagnostics will play some audio and ask you whether you heard it. If you answer 'no' then the test generates an error code that means you indicated you did not hear the sounds it played, but it doesn't and cannot pinpoint the exact component that has gone bad.
If you do hear the audio that means the hardware is okay but there is a problem with the software or configuration.
Jim