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April 16th, 2017 05:00

Facing issue with the charger pin ( connector tip)

I'm using Dell Inspiron laptop 500 series, the adapter shows green light when plugged in but the keyboard blue light in not showing. When plugged in a warning message is indicated charger plugged in but adapted unknown, and on the screen its showing charger plugged in, not charging. The adapter is 45w .

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87.5K Posts

April 16th, 2017 15:00

Unless the adapter is correctly identified by the system, the battery will not charge.

First try a new OEM Dell AC adapter - -if that doesn't show up as recognized, replace the DC power jack next.  And if that doesn't get the adapter recognized, replace the mainboard.

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