I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error
After it automatically restart it says
Whats should I do I encounter this problem about 3 hours ago help me please!!!
What machine type and operating system do you have?
Is there any text with the error.
Try the following:
- Boot to Safe Mode, if that works, then it is a problem with non-essential startup drivers, services, or startup programs.
- If no go, try Last Known Good Configuration, then run a malware and rootkit scans.
Did you make any software or hardware changes o the computer?
Are you able to boot to the desktop screen?
It appears to be a problem with the operating system file which might have been corrupted. I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu. Please refer to the link if any error code shows up http://dell.to/17hZikk.
If Diagnostics doesn't show any error code, you may follow the steps below and try repair the OS.
If the issue persists, you may try 'Automatic Repair' option in the above step and check if it is able to fix the issue.
Please reply with the findings.
sir/ma'am faizalenu when I receive it, it origibally using Windows 8 operating system.
the error display in a blue screen says my computer needs to be repaired
Safe Mode is not working it says the same thing
Please continue with DELL-Appu S
Press and hold the power button down for 30 seconds. This should shutdown the computer and give you a chance to start it.
Tap the F2 button once a second to enter the BIOS.
Disable Fast Boot
Disable Secure boot
enable legacy boot.
Save and exit.
Tap F8 once a second and it should bring up a menu. If you can, enter the safe mode with networking.
You can follow his instructions to recover the system, unless you want to wait until DELL-Appu S can find the reason your system crashed. I got stuck in a boot look because of drivers and had a rough time getting the system started and this was the procedure I used.
You can also use Windows 8 shutdown to bring up troubleshooting mode and instructions there to help you.
Please respond back so Appu can help, it may just be a driver issue.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
sir DELL-Appu S
I did not change any software of (Dell Inspiron 3521) but it automatically update and when my brother open it
it says installing update. . . . . . . . . . . .
after that I encounter the blue screen and I can't even access the desktop home screen
plus I can't access the RECOVERY advance repair option sir I tried it so many times but still I can't
please help me its very much appreciated! Thank you!!
I even tried the diagnostics but still nothings happen
sir RockSt☆r-Rick K I successfully run the Diagnostics i did the quick scan and everything is alright except the NOTEBOOK PANEL
I run it again in the THOROUGH TEST MODE and I press the 'Y' as what I read on the internet and everything is fine all have the check mark.
but I also read that the beep sound have an equivalent error mine is One beep at a time and the error code is 2000-0333? what does it mean sir.
by the way am not a tech expert that why I'm hesitant to change things on the BIOS cause I'm not sure if I can change it to default setting again. by the way thanks for your time sir.
You may try to perform PC Restore which means restoring your computer to factory settings.
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications. Please disconnect any external peripherals as well.
If the above steps do not produce any positive results, you would require the operating system discs to restore the system to factory condition.
Awaiting your response.
I don't want to lose my files so I tried so hard to find a better way to fix this error and
I successfully run the desktop home screen by clicking the 'F8' on the start up menu
then 'F7' (Disable Drive Enforcement)
is it safe Sir???
I also run a full scan after that and no virus or what so ever detected
I search for the updates that automatically installed on my laptop before that blue error happen and here they are
Security Update for Microsoft Windows
Update for Microsoft Outlook 2013
Update for Microsoft SkyDrive Pro
Update for Microsoft Windows
It's running smoothly but every time I turn it on the blue error pops up so I need to restart it again and press 'F8' then 'F7'