Help please with my Inspiron 1545- 'internal hard disk drive not found, no bootable devices'

Did you try reseating the drive?  (Remove and reinstall it).

If it's then found, run a full diagnostic (F12 at powerup).  If it's not found after you reseat it, it's toast - if you need the data back, you will need to contact a data recovery service - Drive Savers is pre-eminent (but expect a couple of thousand dollars in costs to recover the data).

If you CAN see the drive but not boot from it, remove it, Mount it in a 2.5" external drive case and attach it to a working system to see what you can recover yourself.  Note:  this will ONLY work if the system can see the drive.  If it cannot, you will need a data recovery service.

thankyou very much for your help, sorry im a newby.

So say ive just clicked F2 while stsrting up, it brings you to that screen, what do i look at now to see if my hard drive is being detected?

Many thanks indeed

Press F2 at powerup to see if the hard drive is detected.  If it is, proceed with mounting it externally and see what you can recover.

if it's not, it's toast as far as home recovery.

The drive will be replaced under warranty - but data recovery is at your expense.  The warranty does not cover that.

Under "drives" you should see an entry that identifies the make and model with the capacity of the drive.  If you do not see it, or it's listed as "not installed", the drive is toast.

thanks for the reply, still having a little trouble.

What i see on this page is the following (each i can click and open more options)

General

System Config

Video

Security

Performance

Power Management

Post Behavour

Wireless

Maintainence

So which should i open?

Many thanks indeed

The drive should show up under "general"

You're looking for the entry for the hard drive - I can't go further since I do not have your specific system.  It will be listed under "drives" or "boot devices" -- if the drive IS recognized you'll see it.  If it's not you'll see "not installed" or "unknown" -- the latter meaning the drive is toast.

hi there, i have clicked General, it now shows 'system information' but what should i be looking at please?

Many thanks indeed,

kind regards,

Ryan

thanks for the reply,

Under the General tab are the following options:

System infop

boot sequene

date/time

I clicked boot sequence and it shows me a list of diskette drive, internal hdd, usb storage drive, cd/dvd/cd-rw drive and last of all onboard NIC.

All are ticked apart from the onboard NIC

The order appears as this to the left of what i have just listed

-Internal HDD

-Diskette Drive

-USB Storage Device

-CD/DB/CR-RW Drive

Just to let you know i habe a Dell Inspiron 1545 LAPTOP

Many thanks for the help

Saying that, under system Information, i can see 'Primary Hard Drive, next to it, it says NONE.

Does that mean toast :/

thanks

I have the same computer and same problem did you find out how to fix it?

You need a new, 2.5", 9.5 mm or slimmer, SATA notebook drive.

Has anybody figured this out yet? Am having the exact same problem?

Yeah, I had it sent back to dell where they fit a new hard drive.

That was the only way I believe.