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February 7th, 2012 15:00

Inspiron 17r power adapter question.

Hello, II purchased a new Dell Inspiron 17r latprop with the 2GB dedicated video card. Right out of the box as soon as plugged in the AC adapter, a message came up saying 65w adapter dedected, machine will not run at full capacity and battery will not charge, it did. Please use at least a 130 watt adapter. I called Dell support and they sent me a new 90w adapter. As soon as I plugged it in, I got the same message, instead saying a 90w adapter detected. Appreciate any informatoin regarding this. I'm stumped.

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11.1K Posts

February 7th, 2012 17:00

Hello, II purchased a new Dell Inspiron 17r latprop with the 2GB dedicated video card. Right out of the box as soon as plugged in the AC adapter, a message came up saying 65w adapter dedected, machine will not run at full capacity and battery will not charge, it did. Please use at least a 130 watt adapter. I called Dell support and they sent me a new 90w adapter. As soon as I plugged it in, I got the same message, instead saying a 90w adapter detected. Appreciate any informatoin regarding this. I'm stumped.

It seems pretty clear what it wants. Call Dell again.

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