Hello, I have recently acquired an Inspiron N5110 (Spain) laptop which comes with an Intel Centrino 1030 Wireless + Bluetooth card.
I received it 2 days ago and the wireless card is not performing as it should, when I boot up the system the adapter is disabled some times. I have to go to the device manager to enable it where it says it's disabled and code 22 is shown.
After it's enabled I can connect to a wireless network but sooner or later the connection is "lost", I don't really know how to explain it, it's connected to the network but the icon shows the yellow triangle stating "no network access" (it's a translation from Spanish, the actual English text may be different); sometimes even within the first 2 or 3 minutes. Restarting the adapter makes it work for another moment, sometimes it hangs; being restarting the only solution. When the triangle is shown, clicking it will only show the network it's connected to with the "limited access" tag and no other wireless network (in the area there are about 5, all of them are listed at the beginning).
The system is a clean 64-bit Windows 7 Home Premium, right now the only installed things are drivers (fully up to date) and the Office suite. The BIOS revision is the latest too, A03.
What could be causing this? Could it be a hardware problem? I have an older Inspiron 1520 which is also connected to the same router, it ships an Intel WiFi Link 4965AGN card and doesn't experience any problems.
Thank you for your time,
have you tried drivers from intels website?
HP is haveing the same problem, its a driver issue. this link gives hp's instructions and driver fix.
hp's driver may also work, but i would try intels first
I have the same exact problem with the same exact laptop I recently purchased. I have tried the HP fix and it did not work. I am so fed up, I'm ready to return it.
I have the same Problems with mine. Has anyone found a solution for that? Or is there an offical statement from dell?
Thnx for your answer
I have got the same problem, with a Win7 64bit SP1 Professional from the beginning.
Do you have other idea?
Is there any official Dell solution?
There is an reported issue from Intel regarding PSP (Power Save Poling) with most of their new crop of Centrino wireless adapters
They suggest first that you make sure that your router has the most up to date firmware, especially for older routers.
After that they have a work around that may help.
Use Intel® PROSet/Wireless WiFi Connection Utility to Set CAM
Click Advanced > Adapter Settings > Advanced tab.
Select Power Management and uncheck Default / Auto and move the slider to Highest / Maximum Performance.
If the slider is already at Highest / Maximum Performance, move the slider to another setting and then back to Highest / Maximum Performance.
Use Network Control Panel Applet (NCPA) to Set CAM
Put the wireless adapter into Continuously Aware Mode using the following steps.
Click Start > Settings > Control Panel.
Double-click Network Connections.
Right-click the wireless connection and click Properties.
Click the Advanced tab.
Select the Power Management setting, uncheck Default / Auto and move the slider to Highest / Maximum Performance. Note: If the slider is already at Highest / Maximum Performance, move the slider to another setting and then back to Highest / Maximum Performance.
Please let me know if this helps any of you.
Specialize in Laptops, Mobile Devices
No, it does not work.
The router firmware is up to date.
I tried to use the wireless with another router and also the same issue.
Is there any solution or should i take back the notebook to the store?
As a workaround set it to G instead of N mode.
Right click on the wireless icon, goto Netowrk and Sharing Center, select 'Change Adaptor Settings' on the left of screen, Right Clck on the Wireless Icon, select properties, configure, advanced, then set 802.11n to disabled. This will set adaptor to use 802.11g only which is slower speed but works.
Looking on many forums the Intel 1030 card has this issue across many different PCs when in N mode, so either it is a) unreliable hardware, b) requires a driver update, c) incompatibilities with some routers which will at some point receive a frimware update (this latter possibility is hard to beloeive as my router is almost new). My vote goes with it being a driver issue.
For the time being I have set to wireless G and am will try contacting Dell support to chase Intel for a driver upgrade.