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Just ordered the XPS 13 i7 Kaby Lake

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Hello everyone,

Just after placing my order (I'm moving from a Macbook Pro to Dell for the first time keeping fingers crossed) I read about the 'coil whine' issue potentially affecting also the latest 9360 w/i7 KL. Has the announced by Dell in this forum motherboard fix by January 2017 been implemented? 

Thanks a lot...

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26 Replies

RE: Just ordered the XPS 13 i7 Kaby Lake

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same here... Macbook Pro to an Kaby XPS15.  fingers crossed here as well

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RE: Just ordered the XPS 13 i7 Kaby Lake

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Fabrizio,


Welcome to the Dell Family. Yes, a new systemboard has been resolved to fix the issue.

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RE: Just ordered the XPS 13 i7 Kaby Lake

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Hello Ravi,

Thank you for replying, that's a very good news.

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Moderator
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RE: Just ordered the XPS 13 i7 Kaby Lake

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Fabrizio,


Please reach out to us if you have any other queries. We are available 24/7.

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RE: Just ordered the XPS 13 i7 Kaby Lake

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Hi Ravi,

Thank you, will do.

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RE: Just ordered the XPS 13 i7 Kaby Lake

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@RAVI BC

so, DELL will replace the 9630 with 'coil whine' issue?

I bought mine 2 weeks ago...

RE: Just ordered the XPS 13 i7 Kaby Lake

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Is the new motherboard released for XPS 13 9350? is it a software update or new motherboard? How to get my XPS 13 fixed? It's under warranty.

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RE: Just ordered the XPS 13 i7 Kaby Lake

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9360 Smiley Happy

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zkiss
Copper

RE: Just ordered the XPS 13 i7 Kaby Lake

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On an other thread Dell says there is not fix yet: en.community.dell.com/.../20971374

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