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Keyboard keys not working (vostro 1520)
The "A", "1", and "~" keys do not work. I tried a different keyboard that I know has no problems and still got the same result. If I use a USB keyboard, all the keys work. The system is not longer under warranty.
Any suggestions?
Thanks
Dell-Rajesh R
3.3K Posts
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November 14th, 2012 13:00
Hi carljong,
I recommend checking keyboard in command prompt or on a notepad.
Also check for the keyboard language settings.
I have provided a link below to change the keyboard language:
http://support.microsoft.com/kb/258824
If the issue persists private message me the service tags.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Check warranty status: http://dell.to/zEE2Cm
In case of expired warranty scenario, we would not be able to extend warranty entitled services.
If the warranty on the computer has expired, below link would help you in contacting expired warranty services (this is for US based customers):
http://dell.to/4LOBWi
Awaiting your response!