Hello My name is tony and my sound is not working in my headphones or my speakers. Ive tried using the chat but it kept shutting down on me i cant system restore cause my CD is broken and i have too much to lose please help
Tony, using System Restore does not wipe your data (using PC Restore does but it is an entirely different utility) and it doesn't require a disk. Go to Start/Help & Support/System Restore and tick 'Restore my computer to an earlier time'. Try to get the Registry back to a time before the problem first occurred.
If that doesn't work then often reinstalling the audio driver will fix a problem. You didn't mention your OS; here is your XP page but if you have Win 2000 be sure to select it instead in the dropdown box.