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KYTY3OB
Copper

Latitude E6400 integrated webcam - Windows 7 driver wanted

Hi!

Any chance of obtaining driver for integrated Creative webcam?

Windows 7, 64-bit. Webcam does not appear in devices list.

There are plenty of similar topics raised in last 2 years with no obvious solution solution. For instance:

http://en.community.dell.com/support-forums/laptop/f/3519/p/19340893/19728998.aspx#19728998

http://en.community.dell.com/support-forums/laptop/f/3518/p/19184977/19307963.aspx#19307963

http://en.community.dell.com/support-forums/laptop/f/3518/p/19297187/19562405.aspx#19562405

http://en.community.dell.com/support-forums/laptop/f/3517/p/19317100/19637505.aspx#19637505

Chpset and BIOS up to date, XP/Vista drivers dont' work.

Webcam drivers from Creative Labs site don't work either. 

Link to "Installing Dell Webcam Central" (http://en.community.dell.com/support-forums/laptop/w/laptop/installing-dell-webcam-central.aspx) which appears in Laptop Wiki search and other support searches leads nowhere.

Even found on Dell ftp site and then installed Webcam Cantral does not detect the device.

WHY SHOULD I USE EXTERNAL WEBCAM ON MY LAPTOP, WHILE THERE IS AN INTEGRATED ONE PHYSICALLY PRESENTED IN THE ORIGINAL CONFIGURATION?

 

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4 Replies
Moderator
Moderator

Re: Latitude E6400 integrated webcam - Windows 7 driver wanted

Hi KYTY3OB,

Welcome to the Community,

Try this thread from our Rockstar Rick and see if it helps.

en.community.dell.com/.../19436592.aspx

I suggest you to run the Webcam Diagnostics given in the thread and see if you get any error message.

Let me know if this helps.

Thank You

Roshan.

Dell | Social Media Outreach | Global Social Media & Community




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Moderator
Moderator

Re: Latitude E6400 integrated webcam - Windows 7 driver wanted

KYTY3OB,

 

If you can answer the questions below, it will give me an idea of what the issue is with your webcam.

 

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

Also try running the Webcam Diagnostics

Did the webcam show in the symptom tree?

Any error messages?

Is the computer under warranty?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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traxem
Copper

Re: Latitude E6400 integrated webcam - Windows 7 driver wanted

Sometimes I feel like the response doesn't even address the question. The OP is obviously asking for a driver.

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Moderator
Moderator

Re: Latitude E6400 integrated webcam - Windows 7 driver wanted

traxem,

 

Replying to an old post, things can change. Here is the new information...

Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam

If your computer is under warranty, contact Dell Tech Support





Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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