Yeah and that's the problem- the warranty expired last month. I work for a company that maintains, fixes, and issues computers for charter schools. Some stupid kid put a password on the thing. Maybe we should charge him for the phone call if all else fails.
But still- is there a way to reset it that doesn't cost anything?
No -- and discussing ways to bypass the password security here will get your post(s) deleted, as it violates the terms of service of the forums.
Ok, well, how much is a support call and what information will they need to give me the reset password? The school is the actual owner of the computer; like I said earlier we store and maintain them, so I will need to know what information to get from our boss at the school.