Highlighted
ani...ta
Copper

My dell won`t start

Hi all,

Last night i restarted my laptop and it just did not come back on. The power light is on and I can hear the hard drive fan. The screen stays black and nothing Happens. What can be the problem?

 

Thanks

 

Anita

0 Kudos
3 Replies
Moderator
Moderator

Re: My dell won`t start

Anita,

 

Restart the computer and try running the diagnstic partition. Report back any error messages.

 

How to Run the Dell™ Diagnostics Utility

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
ani...ta
Copper

Re: My dell won`t start

How can i do that?

The laptop won`t start at all. The power comes on and i can hear the hard drives fan but nothing else is happening. The screen stays black. It seems like its not starting the system or something.

0 Kudos
ejn63
Diamond

Re: My dell won`t start

See if you can get an image on an external monitor.

0 Kudos