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StarryIce
Bronze

New Inspiron 1525 battery charging problems...?

Just bought a brand new Inspiron 1525, and I'm not sure if it's the new way the machine works or if there's something wrong with it:

 

When I first plugged it in out of the box, it wouldn't charge the battery unless I turned the machine on.  Now with it on, Windows tells me "71% available, plugged in, not charging". 

 

Is there a critical value that has to be reached before the battery charging kicks in?  Is that how the new machines work, or is this one faulty?  My old Inspiron 9100, going strong at 4 years, keeps the battery charged at 100% all the time, so this not charging thing is new to me...

 

Thanks for any help or information that can be offered.

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21 Replies
Rebel9
Diamond

Re: New Inspiron 1525 battery charging problems...?

Sounds like that one's faulty. It should charge whether it's on or off. Since it's a new machine, you should contact Dell Tech Support immediately and get this remedied. It could be a faulty power adapter, a faulty battery, or a faulty motherboard.
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StarryIce
Bronze

Re: New Inspiron 1525 battery charging problems...?

Yea... that's what I thought, but I wanted to make sure.  It's also weird because I pulled the plug and re-inserted it, and then it started charging.  And since then, it seems to be ok with charging the battery even if I drain it just a little.  It seems rather tempermental... Smiley Sad
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i8alugnt
Copper

Re: New Inspiron 1525 battery charging problems...?

I believe you have a short in your power adapter, The same thing happened to me with my 1520, the cord broke at the laptop conection and now it says 38% plugged in, but not charging  after rewiring it myself it does not charge anymore.

I sugest getting a new wer cord and trying that, but I am almost thinking it may have fried the battery.

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Community Manager
Community Manager

Re: New Inspiron 1525 battery charging problems...?

If you are experiencing battery not charging on a 1525, there are two main causes. In one scenario, you need the battery replaced. In the other, the battery is functioning as designed, and just needs a lot of time for the first charge.

 

1. Your battery may not be charging at all, and will need to be replaced. To establish if this is the case, the method in step 2 is the best method to use.

 

2. If the battery appears not to be charging at all, but is actually just charging slowly, it is functioning as designed and does not need to be replaced. Boot into the BIOS using F2 at power up. Then navigate to the battery status page. From there, watch the charge for a few hours (I suggest booting to this BIOS page before going to bed at night). If there is any progress at all, just give it time, and it will eventually charge and behave normally. This is a design feature of the battery. It's typical to batteries that are stored after manufacturing for long periods of time before the pc's get to the customer. This scenario is more common to systems purchased from retail outlets as opposed to directly from Dell.

 

#iworkfordell

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0gre
Copper

Re: New Inspiron 1525 battery charging problems...?

StarryIce:

I hope I'm not too late to help.  I had the EXACT problem today with a brand new Inspiron 1525.

Possible solution:

The battery indicator said that the battery was at 87% the adapter was connected but it was not charging.

The tech in support chat had me shut down the laptop, remove the battery and adapter, then hold down the power button for 5-10 seconds. Fixed!

Hope this helps!

0gre

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Re: New Inspiron 1525 battery charging problems...?

I'm having the same problem with my Inspiron 1525.  Mine is about 6 months old and I just started having the issue.  The battery is not charging.  But, the issue is not consitant.  Sometime if I start the computer up with the ac adapter pluged in it will chage, but if I unplug the adaptor and re-insert it, then the battery will not charge.  Other time the battery does not charge at all, even if the adapter is pluged in on start up.  I contated dell support by email.  They assumed I had a bad batter and sent me a new one.  The new battery is having the same issue.

I tried what you suggested, 0ger.  I shut down the system, detached the ac adaptor and battery and held down the power button for 10 seconds.  And naturally, with no power to the computer this didn't seem to do anything.

I know I don't have bad battery, because the same problem occures with two different batterys, and sometimes they charge fine (most of the time they don't).

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Re: New Inspiron 1525 battery charging problems...?

Like all of you, I'm having the same problem. I bought my computer almost a year ago and gradually the ac adapter stopped working. Or, at least that's what I thought. At first I was able to plug it in while on or off or asleep or hibernating or whatever and it would charge. Then I got to my dorm room and started having issues with it not charging unless I unplugged the cord from the wall and then plugged it back in. Just within the last few weeks I would have to try five or six times unplugging and plugging it back it for it to work. Now I'm completely without power. I've been trying for the last 72 hours to get my computer to charge and it refuses.

I tried unplugging the adapter, taking out the battery, and held down the power button. As Will Thompson has said, it didn't do anything. I doubt this is a problem with anyone's battery.

See, Dell has this funny way of making things really inconvienient for everyone by making an ac adapter that plugs into the side or back of the computer, but the adapter is not an elbow cord. My father has a gateway computer with this feature and he's never had a problem. The thing is that the more you plug in and unplug the cord from your computer, the easier the little ties are severed in in the spot where you plug it in. Even more inconvienient for all of us is that we will have to send our entire computers in to get this fixed. Not just the ac adapter or battery.

Try getting this looked at, I'm almost positive that's the issue.

I'm taking mine to get it checked out by the Geek Squad today, but I doubt they will tell me anything I don't know. Unfortunately I can't even go a day without using my computer, so I'm sure I will have to put up with this issue until my semester is over.

Hope this helped a little.

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jerrytek
Silver

Re: New Inspiron 1525 battery charging problems...?

If your  Dell 1525 works fine while plugged in but stops working while unplugged it's likely that either your Dell 1525 battery is bad or your laptop is not charging the battery properly. Below are steps that can be taken to help identify the cause of this issue.

Leave power plugged in

Make sure the computer has been charging from the power plug for at least two hours before attempting to unplug it.

Remove and reconnect battery

In some situations the battery can become loose. Removing it and then put it back into the laptop.

If the problem still exsit, I'm afraid you have to buy a new one and this link may help you

http://www.eachbattery.com/dell-laptop-battery-c-66

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reallisa
Copper

Re: New Inspiron 1525 battery charging problems...?

Two ways to allow your battery to start charging again.

The first thing is to remove the 1525 battery from the laptop and left the AC cord connected, booting it up on the power cord alone until I was able to boot into Windows 7, at which point I then put the battery back into the computer while it was still on. This worked and while a tad unsafe for most people, I wouldn’t recommend you use this idea unless you absolutely had to, that is, if there was no other choice.

The second solution that I’d recommend a lot more is to open up your Device Manager (usually a right click on your Computer/My Computer) and remove all battery related devices from the Device Manager. Then after you’ve done that, right click again and select “Scan for Changes”, which should reinstall the proper services and allow for your laptop to charge again.

If the problem still exist,just like somebody said above you need the battery replaced.I find many websites sell the 1525 battery,hope these can help you

Amazon store:
http://www.amazon.com/Battery-Inspiron-replace-Laptop-Notebook/dp/B001M0JAVC/ref=sr_1_2?ie=UTF8&qid=...

Udtek store:
http://www.udtek.com/dell-inspiron-1525-battery-cells-6600mah-p-31209.html

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