I've had a similar problem with an M6400 (the error code was 2000-0321). Eventually, they replaced the LED display as well as the videocard (nVidia Quadro FX2700M) at the service (fortunately, my guarantee was still valid). If you are reading this because you're experiencing the symptoms described in the original post, I'm sorry I've had bad news to let you know. However, the guy at the service told me he found that one of the pins of the connector on the videocard into which the cable connecting the videocard and the display goes that had been damaged, so maybe you can try checking cable connections first. Oh, and another thing: the laptop originally came with a simpler CCFL display, and it did work with that, even when it did not with the LED-based one I bought separately.
Here is the problem I have with my Dell Inspiron 6000. My LCD screen needed replacement. I changed the LCD screen and when I powered on, I saw the screen is splited up as 4 screens ( 4 quadrants). This happens right from the system start up.
I ran the diagnostic test and it returns that LCD connection error and returns error as 1000-0321.
I do not know what could be the problem. If anyone can help me on this. I will be very happy.
This can happen if you purchase a screen not supported by your system. Did you buy the same screen that you had, and if not - did you purchase one known to have shipped with an 6000? Notebook LCDs are not universally interchangeable.
The screen came with Dell Inspiron 6000 was Matt finish. I bought a screen which was compatible WXGA and now I have the problem. Is there any drivers that could be downloaded for resolving this issue.
Thanks. I tried to download the BIOS. How to download the BIOS. If I go to the Dell site, it downloads the download manager and gives error message saying that no files selected for download.
Timely help will help me a lot.
It's not a BIOS problem -- that won't solve anything. If the download manager isn't working and you wish to update the BIOS anyway, clear your browser cache (all cookies) and go back and select "download using a web browser" instead of the download manager.
For the download manager to work you must have the dot.net framework installed (Windows update has it).
do you think the best solution is to return the screen and get a replacement. I do not know whether returns are possible. do you think any desktop service person can help in this.
You will need a different screen, one way or another. Make sure what you purchase is known to have shipped in an Inspiron 6000 - as you have seen, notebook LCDs are not universal. Notebooks are designed to work only with those screens the manufacturer (Quanta Computer, in this case) shipped with the systems. If the screen isn't identical to the original, you may (likely will) need a new data cable and inverter as well.