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clyman
Bronze

ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

I have a DDell Studio 1558, Windows 7 64-bit. Warranty expired in April. Just got this message tonight. Can anyone advise? I have no idea.

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34 Replies
Moderator
Moderator

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

clyman,

Thank you for using the Dell Community Forum.

1. Open Device Manager > System Device, to check if you have ‘ST Micro ScreenDetection Sensor’ listed (It should be ST Micro Accelerometer.)

2. Open Control Panel > FreeFall Data Protection, if it fails or you get error message, the wrong driver could be installed.

3. Download the ST Microelectronic Driver search.dell.com/results.aspx

4. Running this will remove the existing FreeFall Data Protection application first, and then ask you to re-boot. After re-boot, the application would be re-installed.

5. Check the steps 1 and 2 to see if they’re correct.

In order to avoid the wrong update, please open the Windows Update, and right-click ‘ST Microelectronics – Other Hardware – ST Micro ScreenDetection Sensor Driver’, choose ‘hide the update’.

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marymunro
Copper

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

Hi, I have the same error message  but in Step 1 - I do not see ST Micro listed at all. What do I do?

 

 

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perkymite
Bronze

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

I also have been getting this message, Win7 Svc Pk 1 Duo cpu T6600 2.2 Ghr 64 bit system.

 

I can cannot locate > "FreeFall Data Protection, if it fails or you get error message, the wrong driver could be installed" in the control panel?

 

help would be very much appreciated.

 

David

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patrickPL
Copper

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

Hi!

I have the same problem with ST (Vostro3450), but the solution doesn't work...

1. Open Device Manager > System Device, to check if you have ‘ST Micro ScreenDetection Sensor’ listed (It should be ST Micro Accelerometer.)

I've not seen this item on my list. Instead of that there was 'ST Micro Accelerometer'

2. Open Control Panel > FreeFall Data Protection, if it fails or you get error message, the wrong driver could be installed.

My FF Data Protection works properly, so... I do not understand.

3. Download the ST Microelectronic Driver search.dell.com/results.aspx

Even If the update is necessary I have no idea which version of ST I should install.

Thanks for help!

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Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

perkymite

What system do you have? I suggest doing a search for your notebook on drivers and downloads and see if there is a fall sensor driver available.

patrickPL

For a Vostro 3450 is suggest downloading the driver from the following link if you have not done so previously.

www.dell.com/.../DriverFileFormats

Please let me know if it helps.

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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Aron1
Silver

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

Hi Terry,

How do i know if my laptop  has free fall sensor as I hv placed order for vostro 3550,Also where can i get the resource cd for the same and the finger print software as I have purchsed N-series

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Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

Aaron Dias

You will only get a resource CD and other media if you chose to order it at time of purchase.  Otherwise you can create restore disks from the backup utility that shipped with your notebook.

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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Aron1
Silver

Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

well and how do i come to know if my laptop has a free fall sensor ?? as I have placed order for vostro 3550 N -series.

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Re: ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

From my understanding all Vostro 3550s that ship with SATA drives will have a free fall sensor.  The free fall sensor driver may be located from the following link.

www.dell.com/.../DriverFileFormats

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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