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Stolen Laptop; Need to find serial number

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My laptop was recently stolen out of my car and the police need the serial number to help maybe locate the laptop, but I don't know the serial number. I have the service tag number and the express service code. Is there anyway to get the actual serial number?

21 Replies
Marcrom
Copper

Re: Stolen Laptop; Need to find serial number

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Could it be on your Bill/Receipt of purchase?

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Re: Stolen Laptop; Need to find serial number

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i've looked and its not on there

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Marcrom
Copper

Re: Stolen Laptop; Need to find serial number

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Did you get any service Booklet with your laptop? That's the only other place I can think of.

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Re: Stolen Laptop; Need to find serial number

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i might have but i don't know. i bought the laptop 3 years ago and would have no idea where any of the books for it would be

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Moderator
Moderator

Re: Stolen Laptop; Need to find serial number

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Hi,

Welcome to the Community. There is no serial number on a Dell Computer. Dell systems go by the Service tag and the Express service code. You will need to give them the Service Tag of the computer.

Thank you

Royan

Moderator
Moderator

Re: Stolen Laptop; Need to find serial number

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justcaitie09,

 

The service tag number is the serial number. Once reported to police and you have a case number, then

 

If the computer had LoJack installed, LoJack Report a Theft

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

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laxmankg
Copper

Re: Stolen Laptop; Need to find serial number

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i lost my dell laptop but i have no service tag but i have book let only how to find and track it

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Re: Stolen Laptop; Need to find serial number

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Hi laxmankg,

Sorry about the situation. Do you have the order number or the invoice copy of the laptop?

Thanks and Regards
Harish M
#iworkfordell

To learn more about Dell Products, Services, and Drivers, click Here
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MJB123
Copper

Re: Stolen Laptop; Need to find serial number

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Hi Harish,

Today My Dell laptop was stolen and the cops are asking for the serial number

I bought this laptop in Dec 2010. I do have the order number. Can you help me getting the serial number ?

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