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dully00
Copper

Stuck on the Dell logo screen

I was browsing the net when suddenly, Firefox doesn't respond . Then I tried to close it by using right-click on the icon on the taskbar. After I close it, suddenly a blue screen thing appeared. then the laptop automatically turned off.

I tried to open my laptop and it stuck on the Dell logo screen.  The progress bar stops about 1/4 of the way up.  The power button is on.   I've turned it off by holding the power button for a few seconds and tried turning it on again with all the same results.

Im using studio 1558 and windows 7 home premium.

 

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2 Replies

Re: Stuck on the Dell logo screen

I have this problem before, I'm certain it has nothing to be with Firefox. Maybe there is something wrong with your HARDWARE. I advise you to ask to the tech, they may help you . Hope you enjoy your laptop soon!

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Tinny Hen
Copper

Re: Stuck on the Dell logo screen

Have you solved this problem? I need your help.

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