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Alchemikaz
Bronze

Studio 1535 cd eject doesn't work

When I press cd eject touch button, the cd doesn't eject, the same is if I press fn + F10 which also should eject the cd. When I right click on the cd-rom icon and press eject it works, also the touch button works until vista is loaded. Where could be the problem?

 

EDIT:

Windows Vista 32bit, BIOS update doesn't help, quickset is installed

Message Edited by Alchemikaz on 08-02-2008 01:27 PM
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33 Replies
Mary G
Diamond

Re: Studio 1535 cd eject doesn't work

There is an Eject button on the Media Control panel. See Page 10 of the manual Here. If there is no disk activity and the button still doesn't work, contact Support.

 

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bomark
Bronze

Re: Studio 1535 cd eject doesn't work

I have identical problem. Touch sensitive eject key and Fn+F10 do not respond. While running DOS diagnostic program everything works fine. At one point none of the multimedia keys worked and unplugging power and battery and holding power button for about 30 seconds restored all keys except eject key. Still looking for solution.

 

I installed XP and eject key works fine. Occasionally it ligths up on startup trying to eject empty drive. 

Message Edited by bomark on 09-03-2008 05:53 PM
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Re: Studio 1535 cd eject doesn't work

I am having the exact same issue. The eject button on my Studio 1535 (Vista 64 Bit) does not work. I have purchased and returned three laptops from Best Buy withinin the past 30 days because I couldn't figure out what the problem is and assumed that it would be better to return it while I still had the opportunity. I think that the Studio 1535 is a great laptop but am definitely concerned that the cd eject issue could spill into other areas. I hope someone has a solution.

 

I can still right-click on the drive itself and eject a CD.

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Alchemikaz
Bronze

Re: Studio 1535 cd eject doesn't work

Did you try updating BIOS?
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Re: Studio 1535 cd eject doesn't work

I started to update the BIOS but got a message that I already had A05 on my system. Any advice? Should I go ahead and give it a try?

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AlphaCygni
Copper

Re: Studio 1535 cd eject doesn't work

I got a similar problem, but in my case, the cd won't eject even when I'm in BIOS/DOS/F8 menu. The only way to eject the cd is to use the "EJECT" function from My computer.

The system is only 1 day old, and I encountered this problem only after few discs replacements. very frustrating.

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HAWK3372
Copper

Re: Studio 1535 cd eject doesn't work

AFTER TRYING FOR A WEEK I THINK I HAVE A FIX FOR EJECT BUTTON PROBLEM, UNINSTALL TREND MIRCO AND THAT DID THE TRCK FOR ME. I INSTALL TREND MICRO AND THE PROBLEM CAME BACK. I UNINSTALL IT AGAIN, AND THE BUTTON WORK AGAIN, GOOD LUCK

LET ME KNOW IF IT WORKS FOR YOU GUYS

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Dave Shah
Copper

Re: Studio 1535 cd eject doesn't work

I encountered the same problem. I read the other posts- this isn't due to trend micro or any other pre-installed software (I reloaded my laptop as soon as I received it so none of the software that Dell typically loads you up with could have been the cause). This is definitely an issue with the BIOS.

Updating the BIOS to version A06 seems to fix the problem for me.

Wait... I stand corrected... I spoke too soon. I am really beginning to get annoyed by this laptop!

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wamco
Copper

Re: Studio 1535 cd eject doesn't work

I have the same problem with a Studio 1535 that arrived on Dec 16, 2008.  The touch sensitive CD button will intermittently not function.  It seems to occur more frequently after the laptop has gone to sleep with a cd disk in the drive...after the laptop is awakened, the only way to eject the disk is to go to My Computer and right click the cd drive, select eject.  I will try the suggestions to update key software and firmware and see if the problem gets resolved.

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