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Typing and computer skips characters or drops them in the wrong place

We have an Inspiron 1525 laptop that has suddenly begun skipping letters when we type in any format. Sometimes it actually jumps the cursor back to the beginning of the line while we are typing. We do not touch any other keys, touchpad, etc. It just happens. We have rebooted and checked ever setting we know but we can't get this very annoying problem to stop. Anyone have a solution out there? We are getting very frustrated and it is nearly rendering the computer useless. Is there anything we can do to resolve this keyboard issue?

Thanks,

Anna Mary

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11 Replies
kit7756
Copper

Re: Typing and computer skips characters or drops them in the wrong place

I have an Inspiron 1564 laptop - Bought it new last July.

A week ago the cursor started skipping around.  Same deal as you have.  This is insane.  I can't take my eye off the screen as the cursor could have jumped to a new section, backward and forwards, up and down, and puts letters in the wrong place.  I can't type two straight sentences.

The keys that I'm hitting are all correct so it's not a direct keyboard issue.  It's the action that drives the cursor.  The mouse doesn't seem to be a problem either.  It functions just fine.  Something has happened to the link to the cursor.  Please help.  This is a maddening.

 

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Re: Typing and computer skips characters or drops them in the wrong place

Wow, I forgot even posting this question about a year ago. I'm even more surprised that Dell hasn't suggested a fix. I've talked around with friends since then and many of them have the same problem. One person suggested something that worked as a fix, but not a perfect solution. The problem for us started when we did a DELL upgrade to the laptop. That knocked out our touch-pad sensitivity controls. Our typing started flying all over the page after that upgrade. Our friend suggested that we find our touch-pad files and turn off the tap mouse-pad for click feature. The problem is a sensitivity issue, so that took care of the overly sensitive pad. We now have to use the left click control instead of tapping the pad.

 

Let us know if this works for you. I'm sure it will. We like our DELL desktop computer, but this is the last DELL laptop that we will purchase. We have an Asus tablet size computer and love it. Everyone that we know that has an Asus loves it too.

 

 

dnj546
Copper

RE: Typing and computer skips characters or drops them in the wrong place

I too have this same problem and I am at my wits end!  Why hasn't Dell responded to this problem? Surely their must be a fix to this other than the above suggestion.   I will clearly think long and hard before buying another Dell product if I cant get his resolved by the company.

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Yacek
Copper

RE: Typing and computer skips characters or drops them in the wrong place

I also have the same issue with missing characters. On Dell Latitude E6520

Restored original OS image - the same.

Run keyboard diagnostics both Pc-Check an Dell's - keyboard is OK.

Boot to Linux, no problem.

Dell support?? This laptop is out of warranty - you on your own.

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KirkD
Diamond

RE: Typing and computer skips characters or drops them in the wrong place

the pad's sensitivity needs to be reduced in the pad settings. Easiest thing to try is the free Touchfreeze utility.  It shuts down the pad while typing, so errant touches of the pad don't affect the cursor. with sensitive pads, you don't even have to touch the pad to move the cursor

 sorry for the mis-spells.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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Yacek
Copper

RE: Typing and computer skips characters or drops them in the wrong place

The p i ibe.

This means:

The pad is disabled

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Yacek
Copper

RE: Typing and computer skips characters or drops them in the wrong place

Guys,

I think I have nailed it. So far I can type and it does not look like above. (The p i ibe)

If this is consitent after a few reboots I shall name the culprit and the tool that has uncovered it.

Cheers

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cschrade
Copper

RE: Typing and computer skips characters or drops them in the wrong place

Aware that the pad's sensitivity might be an issue, and unclear what else might affect the jumping cursor, I was SUPER careful not to touch the pad and still the cursor places letters in maddeningly random places.  If the pad is so "sensitive" you don't even have to touch it, then what is triggering it?  This is really rendering the computer useless.  Help, Please!  Touchfreeze didn't solve the problem.

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KirkD
Diamond

RE: Typing and computer skips characters or drops them in the wrong place

The pad is a capacitance device. It senses something that can carry a charge. Thus, you don't need to touch it if you are hot stuff!!! I can move the cursor on some laptops by moving without touching the pad.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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