I just bought a Dell N5110 (64 bit OS) 2 months ago, and I am unable to open Microsoft Word Starter 2010. I was getting a message that the program needed to be repaired, so I did that in Control Panel, and it downloaded some files. However, now when I try to open it up, I am getting another error message - "Microsoft Office has encountered a problem with licensing and will need to close. If the problem persists, uninstall and reinstall your product." I never received any installation disks as the program came already installed on the laptop. Anything I can do to get the program working? Thanks.
Welcome to the Community,
You can try the solution given by Mary G in the post below:
Let me know if it works.
I too have this problem. Please may you help as i get this message everytime i try to open word.
MS office has encountered a problem with licensing and will need to close. If this problem persists, uninstall and reinstall your product.
Thank you Levi
This is an unacceptable way to fix this. Dell should be more supportive with this feature. I am having the same problem and this may be a deal breaker for me to buy a Dell again.