Video Acceleration-DirectX 9

I bought a new game and when I try to download the game it tells me that the video acceleration has failed. This is a brand new laptop. I look in the help section nd it tells me that I might have to update my drivers. I am not sure on how to do that and where to get the update. I have the DirectX 9 like the game requires. What can I do to fix this. The name is of the game id Desperate Housewives. The bad thing is if I can't do anything about this problem, I will have to keep the game because I opened the package. Smiley Sad
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4 Replies

Re: Video Acceleration-DirectX 9

What is the exact model of the notebook ? (Inspiron , XPS , Latitude etc.. ?) , do you know the model of the graphics adapter ? and what is the game ?
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Re: Video Acceleration-DirectX 9

Where would I find all this information? I know the name of the game. It is Desperate Housewives. I'm just not sure where to find out what the model of my laptop ot rhe model of the grahpics adaptor? Could you please tell me where to find this information and I will let you know. I would really love to play this game.
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Re: Video Acceleration-DirectX 9

Model is normally printed on the notebook itself, if not then go to support.dell.com and select downloads, in the next screen enter the service tag (pasted underneath the notebook along with a barcode), then click go. That will direct you to the download page of the proper model (it will also display the model as a title).

Type dxdiag at the Run dialog and launch DirectX diagnostic tool, go to Display tab and check the VGA adapter type.
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I have AGP texture problem on Inspiron E1505

Is there anyone who knows how to fix this problem? When I check my DXDIAG, it says AGP texture acceleration is not available.
System Information
Time of this report: 11/1/2007, 19:33:31
       Machine name: BATCHULU-1EFDAC
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: MM061                          
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
          Processor: Genuine Intel(R) CPU           T2050  @ 1.60GHz (2 CPUs)
             Memory: 1014MB RAM
          Page File: 554MB used, 1886MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode
DxDiag Notes
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
Display Devices
        Card name: Mobile Intel(R) 945GM Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Intel(R) GMA 950
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01BD1028&REV_03
   Display Memory: 224.0 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: igxprd32.dll
   Driver Version: 6.14.0010.4814 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/30/2007 21:33:56, 57344 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: igxpmp32.sys
    Mini VDD Date: 3/30/2007 21:34:14, 5704672 bytes
Device Identifier: {D7B78E66-64E2-11CF-5661-B721A2C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x27A2
        SubSys ID: 0x01BD1028
      Revision ID: 0x0003
      Revision ID: 0x0003
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

HELP HELP HELP.It's urgent!!!
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