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sachin.baipadit

2 Posts

3146

April 30th, 2015 12:00

Video graphics problem

I have dell 3541

HD pictures are not opened in my laptop

While click on jpge HD picture laptop get restarted.

So i disable the graphics driver and opened the same picture,It opened clearly

So i think graphics driver problem

Or tell me sollutions

Pls.....

DELL-Ravi Ch

7 Technologist

 • 

7.1K Posts

April 30th, 2015 22:00

Hi sachin.baipadithaya,

I would suggest you to uninstall and reinstall the video card driver from Dell website. Please follow the steps mentioned below to uninstall the video card.

  1. Open the charms bar by moving the mouse to right top corner of the screen and in the search box, Start typing devmgmt.msc and then press enter.
  2. Select the Display adapters listed and right click on it.
  3. Now select properties.
  4. In the properties window, under Driver tab, click on Uninstall button.
  5. Check “Delete the driver software for this device.”
  6. You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the video card driver on the system for issue resolution. Please enter your service tag # on the link above, select the OS, then download the video card drivers from Video section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

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