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mnj89
Copper

Webcam central uninstall/reinstall problem

Hi there

I have a Vostro 3750 and I updated my Webcam Central software, but the update froze and only half installed. 

I then tried to uninstall the software and reinstall it using the software disk provided with my laptop.

The software did not uninstall properly and a message pops up saying that the 0\CTCabEx.DLL is not found. The reinstall using the disk does not work at all -the process runs, but nothing is installed.

My machine is running Windows 7.

How can I fix this problem?

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1 Reply
Moderator
Moderator

Re: Webcam central uninstall/reinstall problem

mnj89,

 

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

 

Try running the Webcam Diagnostics

 

Did the webcam show in the symptom tree?

 

Was there any error messages?

 

 

Rick

 

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